The view for this property was gorgeous, staff were very friendly. My fav thing about this spot was the pool. Umm wasn’t a fan of the bathroom, the tub was very weirdly shaped, water got everywhere when you showered as there were no curtains. I’m 5’7 and I had to crouch, in order to avoid getting water everywhere. Ac wasn’t the best but it was decent, had asked management to help us set it at the highest level. Public transportation was right infront of the hotel, so that was super convenient as there’s no access to taxi or Ubers. There’s also a ferry port right infront. The room itself was a little congested, but it was manageable. We had a patio area connected to our room, so that was really nice.

Everything

WiFi was not working for a full day. As a result I was unable to fulfil my duties which resulted in a loss of income. Hotel did not compensate or refund the first day. WiFi was fixed the next day. Pool is open from 10-6pm. Not sure why but I think it’s because the hotel maintenance person sleeps on the top where the pool is.

Charming gem, good breakfast, easy parking, close to ferry.

Very good experience for a 3 star hotel, it felt more like a 4 star. The best part of the stay was the location for a quiet experience of lake como, amazing views and very convenient with the bus stop and ferry pier right outside the hotel. Staff were very helpful and welcoming. Bar was always busy and had a good vibe in the evenings, music entertainment some nights too. Mainly older (60 ) guests and mainly British. No pool towels and not allowed to use the room white towels, bring your own or you can buy some thin quick drying towels from reception for 10€ if you want. Pool is very clean and well maintained, no rush for the sunbeds in the morning but do fill up by 10am-11am on a good sunny day. The fine dining restaurant was great, recommend this as a treat. Bring a 3 pin travel adapter, some rooms only have accessible plugs in the bathroom with a usb port next to the bed or some rooms had a normal plug socket next to the bed. Reception also sell travel adapters for 10€ if you don't have the correct one. Italy have 3 different types of plugs you can use. Would definitely come back and recommend to friends.

Bartenders were good

Loved this place! If you book a room with a lake view, the view is unbelievable and the price is far less than anywhere else on the lake with that kind of view. Super convenient to the ferry and just a few minutes drive to Menaggio. There is public parking that is free at night across the street but it fills up quickly so that can be an issue if you arrive late. Loved the room and great area

No umbrellas provided When I allied for a tissue she said they didn’t have any No coffee in room No tissue box in bathroom Very poor set up in room Not worth the money spent to stay on the lake There was a festival there night we arrived no communication advising us we got told we had to look into that From landing in Como at 7pm We got to our room at 1:30am What a joke Paid an arm and a leg for a taxi By the way no Ubers available