I have requested a refund have not heard from anyone regarding my request. Ceiling was leaking, bugs were crawling on the wall room wasn’t cleaned there was pet food on the floor near the mini fridge and facial smears on full length mirror. Breakfast was a joke basically there was nothing there. A drunk older couple at pool chain smoking and drinking all while engaging in sexual activity and public nudity. I WANT A REFUND OF MY $378!!!!!!

Breakfast is a joke and advertises for full breakfast but there is no protein and no fresh fruit. And you can have unhealthy cereal and waffle or peach yogurt or enjoy muffins that are not individually wrapped or white toast. Why not some boiled eggs or plain yogurt?

nice staff and clean room, good price

The room didn’t have even one water bottle at the time of check in, stinky room, dirty Bedsheets, unfinished paint on walls. Poor service - front desk/housekeeping would not respond to calls, no staff around breakfast area to help for refills, cramped breakfast area with limited options (waffles, toast and cereals only) in poor quality disposable cutlery. Hotel was well located, had basic amenities like fridge and microwave.

The room was gross. It smelled, there was a cockroach crawling around, a dead fly under my pillow, a bedbug on my son's pillow, the armchair was stained on the arms and seat (I wasn't willing to sit in it)... it was just bad. If I wasn't in a hurry, leaving early in the morning after getting in late at night, I would have left.

My was clean but unfortunately a couple of roaches decided to come out and join our stay.. after killing them, definitely didn’t sleep well at all with the feeling of maybe something was crawling on me.

Becasue I made a second reservation, I'm responding twice...so please find my first review that mentioned the sanding room floors, bathrooms with dirty corners, tub-shower needing new caulking and the pool area. After the 2nd day my wifes back hurt and so did mine. With that said, if your stay is short it was worth what you're spending.The front counter staff spoke English, the cleaning crew did not, pool maintenance did. There was never a day that the pool opened at the same time-If check9 out is at 11, some days the pool opened at 11, another day at 9, the next day at 10 and on one day they started clean1ing it at 10:30 and said it would open at 11:30. Folks-it should be open at 9:00 a.m -9:00 p.m. You had to ask the front desk for towels every time you went into the pool. THERE SHOULD BE A TOWEL RACK AT THE POOL.Breakfast was okay, Belgian waffles that you made-with premix were great, along with cereal, bread for toast and yogurt were your choices. Coffee was very weak-- If they take my first suggestions, along with this write up --they will immediately start to get better reviews.

Wonderful experience, so peaceful.

I enjoyed my stay.

For the money, with a pool, it was not a bad. I would stay there again in a pinch. I did book a room at a nearby hotel- w/higher rating, after my 4 day stay. However, this is what I think it would take to get a 4 or better rating. Rooms--attention to detail in cleaning--Room floors are vinyl plank-- they are currently broom swepting and/or they use a swifer mop--booth done poorly--floors always feel like sand and dirt- they need to be vaccumed-bare minimum, then swifered. In the bathrooms, the corners have a build up of heavy dirt & appeared almost black or dark brown: Bathtub shower area--caulking or grout needed to be redone--it had sections with a dark blackish stain. The pool-- Hrs of opperation, was never the same- should be 9 am-9 pm. : Sand at the bottom in corners, one pool ladder step was falling off because a screw and bolt fell out. There were only three tables w/ umbrellas-all umbrellas were either broken, damaged or worn out with tears.SO, although the hotel needs some aging repairs-this would get them better reviews-- more attention to "cleanliness"and a little money and effort spent on pool area--Nice Umbrellas, a few more chairs and tables, ladder repair--new or undamaged pool equip.-- skimmer was torn with holes, this would be a pretty nice place. Dirty rooms coupled with outside appearance (damaged items around the pool and equipment) gave the feeling of a money shortaged at the hotel. THE POOL IS YOUR ATTRACTION--.Appearance is EVERYTHING!

I booked this hotel as a last minute stay. I understand that it was only $80 a night but that should still include a clean place to stay. The room smelled like musty old cigarettes, the floors were filthy, there were stains on the blankets and towels, pubic hair was found on the sheets, and a used wash cloth draped over the shower curtain. I have family in the area and I’ll never stay here again.

Room was OK but kind of beat up. Needs painting especially the bathroom.

The hotel stay was good for the most part. The pool wasn't cold at all, breakfast was soso and services was limited.

We reported the poor cleanliness of the room to the front desk. Grounds seemed fine and the pool looked fine but did not have time to use.

I have no complaints. The room was just as it was pictured and described. The customer service was awesome and I will be back!

It was a nice motel but in need of several upgrades. The pool was not usable due to the fact that an inspection had not been done.

Friendly staff

The room decor could look better

The worst, I get the high price bc US Open week, my room was filthy and did not have the sitting chair, only a desk chair. I think they moved it to another room because the owners live there and maybe they needed more chairs. I paid $440 a night for a $100 room, no matter the price, would never stay there again or recommend, just awful!

The room was not cleaned at all after the ffirst night. You had to walk a very long way to get ice. The breakfast was not good. Only a waffle makerand cereal.

The pool was closed, I get too my room and turn on the AC Unit and it isn't blowing air. I pull out the air filters, which are washable! They looked like they weren't cleaned in a year. The fire alarm went off at 03:45, fire department arrived, no fire! It was a fault in the fire control panel in the front lobby. The good thing is that I checked out!

Should be torn down.

Don’t expect much at breakfast

Our room was small, dirty, full of bugs and not comfortable at all. I had to ask to have our room cleaned and then they did not clean the bathroom. The following morning I asked again to have the room cleaned especially the bathroom as it was not touched the day before. They did a medium job on the bathroom at best. I also mentioned all of the bugs in our room and they acted like no big deal. The condition of the hotel is also terrible - holes in the walls in the bathroom, toilet was practically on the floor and toilet and shower area was so small that you couldn't even shut the door withour practically standing in the shower. The entire room could use a coat of paint. If there would have been any other rooms available in town we would have moved to a different hotel. The price we made for the the room as ridiculous for the condition and cleanliness of the room!! VERY UNHAPPY CUSTOMER!!

I called ahead to make sure we were set and after the front desk looked it up, they assured me we were good. When I checked in, the lady said they had not been paid by Travelocity and I needed to pay. Needless to say, I was a little upset. It took just minutes after calling Travelocity for it to be straightened out. I wish I had got as good as customer service through Travelocity as I did at the hotel. The room was dirty, and the door was warped and didn’t close all the way. Even though I had a sign for them not to come in they still came in while we were gone. I will not be staying there again

Stayed at the hotel as we were volunteers for the US Open at Pinehurst. Cost of the room $440 per night did not align with the hotel and the hotel features. I have paid similar rates for other hotels near US Opens with better features. The rates were not displayed when I booked the room. The towels were worn, minimum for breakfast (toast, muffins, yogurt, waffles, juice and coffee). I acknowledge that US Open site hotels have volunteers and fans over the barrel with the rates.

Really really dirty Very very dated

Convenient location for Pinehurst golf and nice pool area.

You can tell it is an old hotel that has seen a lot of usage. The pool was nice and very clean. The room was clean just old. We had two double beds, and they were clean and slept great. The bathroom and shower were tiny. The area under our bathtub/shower combo was filled with water so it was like standing on a waterbed with trying to take a shower. The walls had areas where the sheetrock was torn. The free breakfast was very good. The check in and check out process was easy. All in all it was fine for the price.

This property is very conveniently located to Pinehurst village. But buyer beware, you get what you pay for. This hotel is very old and mostly out of date. The shower had mildew stains. The toilet was installed for a small child and the faucet leaks all over the counter. The carpet was old. dirty and beyond needing vacuuming and needs to be replaced. The bed was very old, cheap, thin, and down right uncomfortable. The staff was very nice, however they will not let you check out until someone inspects the room "for damage". Bottom line is no, I will not book this Motel again unless I know they have made crucial updates to the rooms. Most best westerns that are this close to resorts are very nice, but this is just another cheap road side motel.

Clean and friendly environment Thank you

Dirty room.