A fabulous hotel. Beautiful views of the sea and conveniently located to the centre of town. Lots of choice for breakfast and staff were very friendly. Highly recommend!

We had such a lovely stay at Iberostar , really hope we can come back soon ❤️

An absolutely gorgeous hotel; fantastic food, amenities, entertainment and children’s activities. But, above all else, the staff are awesome. I went on holiday with my 5 year old son after losing my wife and his mum to cancer 6 months previous. It was his first holiday abroad and my first without my wife. Many tears were shed but the staff went above and beyond to make this holiday special, I will never forget their kindness to me and especially my boy.

Luxurious, comfortable, clean and friendly helpful staff 😊

Long birthday weekend Lovely food Friendly helpful staff Lovely hotel

We really enjoyed staying at this hotel. The staff were always very cheerful and helpful. We will definitely visit again.

For context, we left yesterday after having spent three nights and had stayed at Barcelo Santiago in Tenerife for three nights immediately prior: 1. The Good On the upside, the breakfast buffet was the best I’ve ever had and better than Barcelo Santiago. The pools were awesome although I wish they had people coming around asking for drink orders. Location was very convenient as it was walking distance to many restaurants. Walking to beaches is possible although it’s a bit far. Maybe the hotel should have a fleet of electric scooters which guests can borrow? 2. The So-so When I first approached the property, I was a little distressed as it is in a commercial area and one approaches through a small shopping area consisting of tourist rental shops for bikes, scooters, etc. I was relieved once I got to the lobby. The rooms were spacious and ours had a great ocean view but the decor is a stark white (no art or on the walls or color anywhere) which gets a bit monotonous. 3. The Bottom Line Nice place but not as lux as some of the hotels I’ve stayed at in the past and not as nice as Barcelo Santiago. But we certainly enjoyed it!

No thanks

WOW. Wonderful from checking in to checking out. Staff very friendly efficient and attentive. Fantastic choice at breakfast. Will be back

Rooms are spacious and cozy. Balcony with pool access are additional bonus. Breakfast was excellent.

The beds are old and rickety, the bathrooms seemed to attract mosquitoes whenever you had a shower, leaving my daughter and I covered in bites. There were no activities of any merit, no spin classes even though there is a designated spin room, terrible kids club, and tennis courts where you are not able to hire a coach …. Supposedly for insurance purposes. The hotel was very expensive and I feel cheated. It was positioned nicely with great sea views, and there was lots of options at the buffet. But I feel you can’t charge these prices and offer the rooms in that state with such low quality activities. I actually left the hotel 2 days earlier to go somewhere else.

Easy access to the town center spotless hotel with very friendly staff and very good food.

Lovely hotel but not a 5 star hotel. It looks very pretty but lacks the elements a 5 star hotel should have. Our check in was stated as 2pm. Arrived at 215 to be told check in would be ‘after 3pm’ - we weren’t called about our room until 3.50pm. Check in was a farce, spent 20 mins trying to check in despite checking in one room on line (couldn’t do the 2nd as the site kept crashing). Then when we went to get our keys we were kept waiting another 10 mins for no apparent reason. Then we had to wait for someone to come to get our cases as they were still sitting in the lobby. They also hadn’t kept track of what luggage was ours as we had to ask for other bags that weren’t with our main case which was a bit alarming. Rooms were fine, simple and clean. Refillable water is great but would be nice if it was full on arrival to the room rather than having to trek to the cooler. Minibar is a bit random and they don’t advertise that certain things that are there aren’t included in the room rate which is a bit cheeky. Food was ok, nothing great and for a 5 star hotel very much a disappointment. The hot food wasn’t hot, choices were repetitive at lunch and dinner. The fresh made food was very basic and again repetitive. Outside areas were clean but the sun lounger padded cushions were left out every night so were soaked and horrible to sit on in the morning. Again, not the standard you would expect from a 5 star hotel. Pretty disappointed with our stay.

Fantastic staff and hotel

We love that it was right by the sea, the welcome we received by David was excellent and most helpful. The property is a little tired looking for a 5 star, but was kept up together well by the lovely staff.

Excellent location and restaurant option

We are just back from a 2 week stay in Iberostar and we had a fabulous holiday from start to finish ...the Friendliness and Service of All of the staff was Excellent ...what a selection of food it was Excellent and what we loved they cooked it there in front of you, all fresh food and delicious .... it was our second time back and will definitely be going back. . We would Highly RECOMMEND this hotel

I stayed for 8 nights at the hotel at the end of July. Negatives Towel change is poor, fresh towels are only available at random times of the day Positives Always got a sunbed and they were nicely spaced out Amimacion team are excellent Good food although narrow set up were the food is served Excellent location. Flamingo beach is a short walk away and the town is a 20 minute walk away. A taxi to the marina is about 4 euros or the bus takes less than 10 mins. I would return.

Lovely hotel, we had a great stay

Such a lovely hotel. My family, including our two under-5s really loved staying here. The staff were friendly and helpful, the entertainment crew were energetic, the pool area, restaurant and bars were beautifully maintained and the family room with sea view was perfect. The nearby beach was safe for small children but still great for swimming, and there are plenty of good restaurants and bars within walking distance. The kids loved the beach, the hotel playground and the hotel breakfast. We loved being able to have a drink outside by the pool in April, mostly - thanks to the heaters - without jumpers! This was our second stay and I'm sure we'll be back again.

This was our first stay here. What a great choice! Could not find even the smallest thing to complain about. The hotel was spotless throughout and the staff all very friendly and helpful. We had a Star Prestige room in the adult only section. How nice to be able to relax by the pool and eat in the dining room without noisy children around. The room was comfortable with a great bathroom and shower. Breakfast was excellent and the pool bar a great place to chill out over a drink or two. Cant comment on the evening meal as we prefer to eat out at local restaurants. Will definitely come back again next year.

Great service and friendly staff

A modern hotel with very friendly helpful staff. Location is ok but a bit of a walk to get to better bars and restaurants. It is a large hotel but unfortunately the indoor pool was closed and as the weather was so bad I did not experience the pool areas outside. I think it is a good 4 star hotel but not 5 when I compete to the numerous 5 star hotels I have stayed in previously

Excellent hotel, very comfortable, great food, friendly staff

Not a 5 stars hotel

We were very happy with our 7 night stay ,having been offered an upgrade to a more spacious family room. We can’t comment on the entertainment ,because we went around the resort at night ,there are 2 or 3 local bars close by and the resort stars about 400 metre away.the hotel food good.

I had all these perks through my hotels.com gold member account (free bottle of wine, spa, early check-in and late check-out) but every time I asked they would say they knew nothing about it and made me feel like I was bagging for it. The hotel has not direct access to the beach and very poor service overall. Very basic rooms as well.

Great location and amenities, buffet was very good, staff friendly and helpful.

Staff were fantastic, from the reception team to the bar and restaurant staff they were very friendly and welcoming. We received a welcome room upgrade on arrival which was very much appreciated. The hotel itself had plenty of sun loungers and space around the pools so no issues there. Food was great and all Covid controls being adhered to. The spa is also worth a mention. Gym has everything you’d need, the steam room is the best one I’ve been in and I’ve been in a lot! Sauna and pool area all very good too although I would say the treatments were a bit pricey. The hotel itself is a 6minute walk from the first group of bars/restaurants and around a 10-15minute walk from Playa Blanca town which has numerous nice restaurants, cafes and bars. Couple of decent beaches in either direction too - it can be windy at night so best to take a few warm clothing options.Would recommend the hotel, very relaxing break

This hotel was just amazing 100% 5 🌟, the food was amazing, the staff was amazing, the views amazing. Honestly if you can fault this hotel in anyway you seriously need help. You have my word you will compare every hotel to this its just out of this world.

Loved the direct access to the coastal path. Only a 2 minute walk to Playa Flamingo. Aqua fit in the horizon pool was good fun. Always plenty of sunloungers available and beach towels were provided in the room free of charge.Very large variety of food at breakfast and dinner. Mixed quality. But the fresh omelettes in the morning and meat and fish from the grill in the evening were delicious.

Fabulous hotel with really attentive staff. We stayed half board 'star prestige', and on arrival were upgraded to a Junior Suite, with direct access to the adults only pool area. Star prestige also gave us use of an adults only lounge with free drinks and snacks, a poolside bar as well as a separate dining room, although you could also eat in the main dining room if you preferred. Highly recommended.