I order a room at 20.30 by hotel.com. 10 minuttes later the hotel call me to inform me that there's no personel after 22.00 (It's the beginning of KielerWoche, it was a reasonably senario). I got the best off wellcoming af 21.15 and a nice calm room. Breakfast is average good german quality, nothing fancy and at a fair price.

The room was huge and gave us plenty of room to spread out. It was difficult for us to navigate with big luggage with the many stairs up to the 4th floor as there are no elevators. The room was still being cleaned when we arrived, but was done fairly quickly. Hotel is old and it shows. The room was sufficient for our one night stay and if you are looking for a no-frills, fairly basic location, this is one to consider. The room was clean and we opted not to take showers due to the big tub and trying to access it.

The room size and decor was nice. The room was poorly cleaned daily

Got to our hotel... and they did the old you can’t stay here tonight but we will send you to another hotel and pay for the taxis. No you stand your ground I had booked and paid for my room in January for September 2019 they were happy to take my money... I did get a room, they were not happy. Also no lift in the building, if you are slightly disabled you would be hooped!!! Great location though!!!

Good location and adequate for a nights stay, the reception staff was happy helpful and friendly

On Expedia sight we thought we just needed to request parking as it wasn’t included in the price but was available at the hotel. We therefore wrote the request on the Expedia site as we made the booking. However the hotel was not made aware of this and we had to find alternative parking when we got there. Not happy. Can’t blame the hotel for this.

I arrived at the hotel at 1am after a long train journey from Munich. When i arrived the main front door was locked and reception was dark. There were no numbers to call and the telephone number I had in my confirmation wasnt being answered.After a few minutes I did find a side door where there was a telephone number through to another sister hotel where they had my details and gave me a code to get into the hotel using the side door.Following this the stay was fine. The room was very basic but comfortable enough for a good sleep after the long journey.The breakfast the next morning, although again basic, was nice and set me up for the day.I would just like to see them put information about late arrivals and the telephone number to call near to the main front door as well to avoid any confusion for other people.

I arrived at the hotel at 1am after a long train journey from Munich. When i arrived the main front door was locked and reception was dark. There were no numbers to call and the telephone number I had in my confirmation wasn't being answered. After a few minutes I did find a side door where there was a telephone number through to another sister hotel where they had my details and gave me a code to get into the hotel using the side door. Following this the stay was fine. The room was very basic but comfortable enough for a good sleep after the long journey. The breakfast the next morning, although again basic, was nice and set me up for the day. I would just like to see them put information about late arrivals and the telephone number to call near to the main front door as well to avoid any confusion for other people.