Had trouble finding a hotel in the greater Berlin area because of the UEFA cup final. Found this hotel and booked it using Expedia about 24 hours in advance. Reservation was confirmed so we were fairly confident we were to get a "comfort" room with a balcony as we paid a premium. Arrived at the hotel only to find out from the desk clerk that the room we had booked was not available. There was a language barrier as we do not speak German, but we showed her the booking and she got very agitated, almost to the point of being rude. We asked to speak to the manager in order to request a refund of the premium we paid, but he/she wasn't scheduled to be in until the morning. The desk clerk then disappeared to check the rooms in question and all of a sudden the room we had booked became available, a bit of a mystery. The room was lovely, with a great water view, a comfortable sitting area and a comfortably sized bathroom. Well worth the upgrade!

We stayed overnight on our way to Poland and had a very nice time with the staff and food being excellent all round.highly recommended to all .

Our room was large and well laid out. The bathroom was spacious with a wonderful shower. The price was modest and the staff went out of their way to organize a tour for us.

superb lakeside location;friendly staff;excellent buffet dinner with plenty of choice and not expensive - would be very happy to return here.

The hotel is difficult to get to, especially at night. When we arrived, the front desk had closed and a woman needed to be woken up in order to check us in. She did not know if they had rooms for us and had not checked for our Hotels.com reservation. It is a quaint hotel and our room, unexpectedly, had a waterbed. Nice hotel if you are not on a schedule.

We were on our European trip when we stayed in Seehotel. The hotel itself is nicely situated close to the small grassy beach on the river Havel. The water was warm but it was too late to swim and mosquitos were biting. The boat renting business was about to be closed but happy to be used tomorrow- too late for us.Then we had a nice buffet dinner with German dishes which suited our palate. Our room was nice and cosy with an excellent shower but I must admit completely different from the one given on the description on the booking form. The hotel staff was polite and extremely helpful so it was a pleasure to stay in Brielow.