Wonderful staff! Very attentive and accommodating. Charming colonial manor tucked away in the city center of Cuernavaca. Lovely decor! Only downside is the restaurant hours, we arrived after a long day of travel and it is only open on the weekends.

La casa azul is a mini hacienda that its being renovated. We really liked the room, with a colonial style, the rooms are big and clean, with 2 large beds and a hidden tv and vault ceilings (beautiful). The bathroom is completely renovated, very pretty with a stone and brick finish and with a very good water pressure (difficult to find in cuernavaca). The linen very nice and comfortable, We tried room service, and we like it, a lit bit expensive but it was okay. This hotel is really for couples, fresh new couples that want to spend a weekend together. Things we didnt like of the hotel: La casa azul is in a bad area, hard to reach and not pleasant to the eye. Small streets with a lot of traffic. Also, they have very few (very few) parking space. Its an underground parking lot for 8 cars, you need to leave your car with someone to do all the maneuvers. It's not a hotel for kids or family, the pool is small and really cold, and there is nothing, absolutely nothing for the kids to do during the stay. Also, I wouldn't recommend walking out of the hotel, as I said, it's in a bad area, prefer to take a cab or a car and drove somewhere. All and all, if you are planning on a getaway with your love one, this is a very nice option and you will have a great time here.

I loved the room “Coyoacán”, it’s furniture, architecture, amenities and quietness. It was super clean and the towels were so soft and white. It was a unique hotel because of its architecture and luscious garden, furniture and decorations on the corridors. The things I didn’t like were the area where it’s located; the way to enter the hotel (push a button and say you’re a guest); restaurant was closed, not convenient; they have a beautiful dining area with equipales…I would’ve loved to dine there especially for breakfast! I didn’t enjoy their property for this reason.

Very kind stuff.

This hotel is one star and nothing works! No ac and no pool

Walking distance to “Las Mañanitas” where We had a wedding, next day breakfast was really good. Service is excellent since parking.

What a lovely place to stay! Looks even better in person. The rooms are incredible and the value for your money is the best I've seen around. Thanks!

Great location. Very clean property. Would have liked to have some signage about the restaurant hours. We had breakfast the first day and then it wasn’t open for the remainder of our visit

WIFI is weak. I literally had to step out of my room and sit by the pool to get a couple of bars. The front door situation is horrible. You don't have direct access to the hotel you have to press on a caller and at times it took em a while to open the door.

Staff was very friendly and the property is calm.

The room was large and nicely appointed. The staff were also very friendly and accommodating.

Beautiful but WiFi was a problem

The area is a bit “rough”, but it’s walking distance to most things , which is nice . The restaurant wasn’t open at the onset of visit, which was disappointing but it opened two days in. Coffee was available & the service staff were very accommodating & attentive. The rooms are comfortable, bathrooms could use updating. The staff were very friendly. Two pools , nice common areas to sit and visit.

It's a very beautiful resort. The restaurant was not open because of covid. Both pools are now clean. I believe you can use them. But it's somewhat isolating as to other nearby restaurants.

This most charming hotel is situated in the center of town. It is loaded with shops that are all curbside and often spill onto the streets. Our room had a balcony which opened over a busy cobblestone street where we also found street musicians to perform right below our balcony window. Within the hotel walls, you’ll find pools, an intimate and genuinely Mexican decored restaurant, and rooms that reflect an historic and humble culture.

Nice hotel, needs a refresh… the pool was not cleaned

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Old style hotel in the downtown area, 10 min walk to the plaza Superb staff, very clean hotel, very peaceful and close to everything.

The building was very beautiful unfortunately the location it was situated did not seem the best for travelers. We only stayed one night as we were there for a wedding but in the immediate surrounding area we didn't wish to try our luck venturing out for lunch. The hotel conveniently had a restaurant and the breakfast we had was pretty good, however we did have a minor issue... The server brought us out some bread after serving our coffees and we each had a piece thinking that it was complimentary. We found out when we paid for the bill that they charged us for each piece of bread we had. We've eaten at multiple places during our vacation that provided complimentary chips and salsa so we were a bit surprised by that. The bedroom we stayed in was spacious and had a lot of charm unfortunately the bed spread seemed old and had some stains on it and even some of the white furniture had some stains. The bathroom was the most disappointing part as it was tiny compared to the rest of the room and it was outdated. It took about 10 minutes until we got the shower to start running hot water. Our room was upstairs and the wifi connection was terrible. Overall this place did the trick for a one night stay but I probably wouldn't want to stay for multiple nights based on the price.

Excellent location and service.

Terrible!! No había luz porque sólo tenían 2 habitaciones ocupadas y entonces salía muy caro encenderlas (respuesta del gerente) El restaurante cerrado a las 8:00pm No hay Romo service, El gerente nos dijo que mejor no saliéramos del hotel por seguridad La habitación vieja con olor a encerrada, El estacionamiento no cabe un coche grande 3,000 pesos la habitación por un lugar de 4a No es un hotel boutique spa!!!! Un pena de lugar..... lo único bueno fue el personal de recepción que no podían con la vergüenza cuando les pedimos la atención que se había contratado en la reserva.

The property and staff were really nice, public areas lady helped us out with our baby’s stroller to the parking lot, the only down side was the parking lot, so small and so hard to get there, it’s not their fault, it’s just how the city is, will be back

absolutely beautiful peaceful property helpful staff lovely restaurant

Wonderful experience at Casa Azul. Convenient location, friendly staff, beautiful , comfortable and clean rooms and amazing food. Will recommend 100% of anybody visiting Cuernavaca

Everything ws great. It is a non pretentious nice hotel. Clean and quiet, very nice rooms, excellent mexican food and excellent service.

Everything ws great. It is a non pretentious nice hotel.Clean and quiet, very nice rooms, excellent mexican food and excellent service.

A cute hotel close to all the historical sites.

Enjoyed 3 nights here and had a massage. Our room faced a courtyard so was very quiet. The hotel was like an oasis in the middle of a noisy city. The restaurant had good food and service.

Great place just off the centre but quiet and very relaxed. Hope to come back with my family one day.

Wonderful place

This is a wonderful hotel with a responsive and pleasant staff. The tooms have character and were beautifully decorated. The public lounges and pool areas were great. The only criticism is that the wifi is weak and spotty. But I would still stay here again.

Our family stay was very comfortable and everyone was really nice especially the main waiter in the restaurant who speaks perfect English. The boutique hotel was beautiful,clean and private. The location was very secure.