Great experience overall, the swimming pool in the sister hotel is amazing, the breakfast was good, the staff was really nice

Excellent

Arrived early but were able to access our rooms right away. The toilet in our bathroom lacked a seat and when complaining at reception we were upgraded to a slightly larger room. Staff was helpful in pointing out restaurants for dinner.

Nicely restored villa. Good service and value. Very weak air conditioning made sleeping tough as it was quite hot.

Breakfast poor -not really very fresh food

Very clean, modern and comfortable accommodation. The staff were very friendly, location was bery central. I was given a free parking pass for the duration of the stay, even though there was no parking listed beforehand.

Stunning room, great hotel.... Very luxurious and spectacular value for money. Whilst the spa was unfortunately out of service, the hotel allowed us to use the pool at the neighbouring Villa Laura which was a nice touch and equally lux. The hotel is well appointed and new and the staff were very accommodating and pleasant. The breakfast was adequate as well. The hotel is situated about 7-10 min away on foot from the main square in Ragusa Superior, and about a 15 min downhill walk to the older Ragusa town.... I would recommend staying out here rather than the old town, as you can find parking just outside the hotel (unlike the old town which is a no-go zone for visitor's cars) and can walk to both centres just as easily....

The hotel was lovely, but very difficult to find and I had mistakenly thought it was in Ragusa Ibla, but it's not and required huge numbers of steps down and then back up into the part of Ragusa I actually wanted to be in. The breakfast was amazing.

We wouldn't normally have looked for a hotel in Ragusa, however it was close to where my brother was getting married (that's why we went). The area isn't great for tourists as, apart from incredible architecture, there's not a lot to see. Everything closes between the hours of like 1pm and 6pm as well for the locals which was frustrating to us as that's when we'd be out and about. In saying that, the hotel was absolutely incredible! The staff speak enough English for us to be able to understand each other and were extremely helpful. Whilst we were there, it was my birthday and they gave us a complimentary bottle of sparkling wine. The spa room is beautiful! You van reserve time to stay in there, at a price of course, but the price is reasonable, depending on how much you want to spend. Free continental breakfast was great as well! We booked in for massages the morning we had them as well. Can't say enough good things about this hotel, just the area didn't really appeal to people our age (mid 20's). We'd recommend this hotel to anyone who's willing to hire a rental car so you can get to the places you want to see (the hotel does offer taxi's to destinations close by) p

No air conditioning left us feeling hot and bothered!

Beautiful hotel between new Ragusa and Ragusa Ibla. Signs for the hotel are everywhere so you shouldn't get lost. Our room was lovely and I'd stay there again.

Wonderful place. Nice people. Great service

Nice staff great experience but Expedia did not confirm our reservation with the hotel/

very accomadating

As per above I would recommend this hotel as the staff went above and beyond to ensure we had the perfect stay

The staff was amazing, especially the wonderful young man at the evening desk who helped me graciously with all my transportation inquiries. (Regretfully I don't know his name) But everyone was helpful and courteous. The hotel was terrific too, lovely furnishings and immaculate. I loved staying at this hotel.

The hotel and staff are very attentive and helpful..their sister hotel 2 minutes away has a wonderful pool and grounds..it would have been wonderful if they knew how to service guests by the pool..eg Gin and tonics and when I asked it was as though they had never heard of it, the principal hotel di stefano said whatever you ordered was ok...We ordered a taxi to go to Ibla, and we had the best service from this company for the entire time we were there.. I would definitely go back again...

Situated in a convient situation for the old town and the sites there. An ancient lift which went a heck of a clatter. Breakfast room has a stunning view but not too good when it is windy.