There are some great things about this hotel, some mediocre things and some really bad things. The good: it’s well-updated in the rooms and the lobby. The rooms are basic and plain but you have everything you need. Everything was clean, the bathrooms were clean and updated. There are some great amenities such as the kids’ playroom, the game room, and the piano downstairs. The staff was helpful and kind. The bad: Elevators were a serious problem. The elevators are very small and it isn’t enough for the amount of people (and we visited in the off-season, in July). We were often waiting 20-30 minutes to get an elevator. Breakfast was chaotic. Not really a big enough dining room for everyone. One day we had to wait 20+ minutes in line just to get a table… and we had already waited 30 minutes for an elevator. That was a real headache. Valet parking was also a mess. On the day of our departure we requested the car in person at the reception desk. Waited 1.5 hours for our car to arrive in front of the hotel! We had a very long drive ahead of us and that was a very big problem. We were constantly asking the front desk when the car would arrive and we were told it was “almost there”… for an hour and a half. There is no excuse for that. The pool… lots of mold and gunk around the tiles on the sides of the pool, and on the surrounding walls and ceilings. The pool itself is old and they have just replaced the pool deck tiles. Felt gross. Also the water was not warm enough.

Tivemos uma experiencia muito boa. Atendimento excelente e compreensivo. Destaque para Sandro no café da manha. Perfeita localizacao. Ponto a melhorar: isolamento acustico nas janelas do quarto é ruim. Ponto negativo: muito dificil usar o elevador nos horarios de café da manha.

The only thing I didn't like was the street noise of cars and motorcycles. Nothing wrong with the property itself.

Hotel

Wonderful stay! From the friendly front desk to the restaurant, everything was perfect! No complaint for nothing. All staff treated us smiling and happy! This is one of the best we had in our tours.

When I was checking inn I was told I had to pay $30 extra for parking and $120 more because my wife was with me. Don't stay here, find another hotel where they don't charge 2 stays for the same room. Crooks.

Very good hotel. Staff was very friendly and polite. The elevator was too small, sometimes we had to wait for a long time to get in. I'd really stay in the hotel again.

The hotel is older than the pictures on the site shown, not really clean. Noisy, during our staying on Saturday morning 8.30 workers were changing the bath floor in a room close to ours not possible to sleep more, after claiming they stoped... strating again on Monday at 8.30 not possible to sleep more, maintenaince should be made during closure time. Hotel for families full of children jumping and shouting morning and evening..