Excellent staff! Warm, friendly, helpful, and professional. Accommodations exceeded our expectations.

Nice colonial hotel. Good design with nice furniture excellent service and enjoyable swimming pool

Very good service. Nice property with lots of lounge areas. Good restaurants and coffee nearby.

The staff really went out of their way to make sure we had a comfortable stay. Front desk staff were especially helpful.

Great place, amazing service and beautiful city

My wife and I stayed at Casa Don Gustavo in June 2022 for 5 nights. The place is in the very middle of the Campeche historic area, with many nice restaurants close by. The hotel is in a beautifully restored historic building and furnished with antiques. The staff is extremely helpful and friendly. Some speak good English and the others try. We are looking forward to staying there again.

Quaint historic hotel in a converted family house. Oozing with charm and history. Rooms are HUGE with 2 rooms each. Beds are a little saggy, cut everything else is perfect. The included breakfast served right outside your door was a bonus

The staff was very friendly. Great location. Quiet. The building has a lot of character.

Liked the premises very much. Didn´t like the quality of the food.

Beautiful hotel with historic rooms but the ones on the street are very loud. The staff was not as warm and welcoming as at other hotels in Mexico.

Beautiful property in the middle of 49th st. Good service, breakfast was delicious. Waiters need to smile a little bit more.

El hotel es bueno, pero tiene muchas cucarachas. De noche, se subieron a la cama y caminaban por mi brazo. Experiencia muy desagradable en el hotel más caro de Campeche

The shower alone is worth the price of admission. Super comfortable, very clean, quiet. Highly recommended.

Excelente ! Una experiencia que no tiene desperdicio !

It’s a lovely historic hotel, large courtyard to take meals, and all the staff are most helpful.

Excellent location, friendly staff beautiful facilities a good restaurant all within easy walking distance of site in the historic walled Campeche and the Malcon on the waterfront. This is a great place to visit and I can highly recommend the Casa Don Gustavo Boutique Hotel.

We have been for 2 days in Campeche and this was absolutely the best place to stay.. Directly on the center of town has all the comfort and an internal court that makes you breath the magic atmosphere of the town. Breakfast was great and the service really good. We were here during our honey moon and they prepared for us an amazing room.

I booked this hotel on my phone while on the bus to Campeche and was pleasantly surprised at just how nice it was! The hotel is absolutely gorgeous, the rooms are spacious and the bed was so comfortable. We loved the location in the centro historico and we could walk everywhere. The staff was so nice and helpful. We will definitely stay here again on our next trip to Campeche.

Amazing hotel, great service and fantastic location.

Hotel is beautiful and the location is perfect, right in the center of town.

the most unbelievable aspect of the stay was that on the first night we started hearing loud music played at around 12AM. Initially we thought it was coming from the nearby bars, but the music started getting louder and louder and we could hear people screaming and talking loud. I then looked over the window and it was the hotel employees in the courtyard playing Banda music and singing as if it was open air karaoke night. I called the front desk and the person who answered knew exactly what I was calling about, he even asked if it was too loud, and I told him yes, we cannot sleep. Moments after we called the noise and the music stopped. But it was incredible that this would happen. Now, what is most incredible is the following night, at around 1am, we started hearing the loud noises, the loud music, and the staff singing on the courtyard again. This time we tried calling the front desk but the line was busy. We waited and tried again and the phone line was busy again. After failing to reach the front desk after more than 15 minutes I had to open up the bathroom window and literally screaming I told the staff that we could hear the loud music and the singing and if they could please stop. And believe me, I am not exaggerating. This was not a soft radio voice or mumbling

the most unbelievable aspect of the stay was that on the first night we started hearing loud music played at around 12AM. Initially we thought it was coming from the nearby bars, but the music started getting louder and louder and we could hear people screaming and talking loud. I then looked over the window and it was the hotel employees in the courtyard playing Banda music and singing as if it was open air karaoke night. I called the front desk and the person who answered knew exactly what I was calling about, he even asked if it was too loud, and I told him yes, we cannot sleep. Moments after we called the noise and the music stopped. But it was incredible that this would happen. Now, what is most incredible is the following night, at around 1am, we started hearing the loud noises, the loud music, and the staff singing on the courtyard again. This time we tried calling the front desk but the line was busy. We waited and tried again and the phone line was busy again. After failing to reach the front desk after more than 15 minutes I had to open up the bathroom window and literally screaming I told the staff that we could hear the loud music and the singing and if they could please stop. And believe me, I am not exaggerating. This was not a soft radio voice or mumbling

Staff were exceptionally friendly and helpful at all times. Charming old building in the heart of town.

The location is great! The the breakfast service not so good ! The people in the reception very helpful!

Very good hotel. Well located for business and tourism. Very good and friendly service. Great Breakfast.

This a perfect hotel in the centre of Campeche, the rooms are big and charming. My only compering is that the bed is a little soft and I prefer hard beds. If they could have a solid base for the bed, that would improve a lot the quality of the bed since the mantelas is new, the problem is the soft support of it. The City is super beautiful, so clean and nice with the light colours in the walls. Food is extraordinary, we really enjoy out stay

Very central; nice old colonial style hotel- like staying in one of the tourist attractions. Pool small and needed cleaning. Staff friendly and helpful. Valet parking - the street is closed to traffic.

This is a beautiful hotel with a rich history. It was restored about 5 years ago but is in need of maintenance. While our room was quite spacious - the walls had peeling paint all over and it smelled damp and like mildew. The staff is very welcoming and accommodating and the restaurant is good.

A necklace was stolen from our room. At that price you'd expect to be able to trust the hotel staff not stealing your valuables but I guess we were wrong and naive about that. And it's not as if there was a safe we could have used.

My wife and I give this hotel all 5"s, except one little thing. My wife is on crutches and because the streeet in front of this hotel is pedestrian only, my wife had to walk about 40 feet from the nearest corner, which was a bit of a hardship for her. But the hotel itself, the service, the ambience, the location right in the middle of this remarkable city--everyting was top flight.

My wife and I give this hotel all 5s, except one little thing. My wife is on crutches and because the streeet in front of this hotel is pedestrian only, my wife had to walk about 40 feet from the nearest corner, which was a bit of a hardship for her. But the hotel itself, the service, the ambience, the location right in the middle of this remarkable city--everyting was top flight.

This hotel is absolutely stunning; an exquisitely restored palace. It is located in Calle 59, one of the only pedestrianised streets and perfectly located near the central square and Sea Gate. Our room was very nice and very well appointed. There was a discreet but very welcome pool which had a couple of loungers which always had clean towels bound up with a little posy of fresh flowers for anyone who cared to use it. There was also a restaurant. The staff at the hotel were exemplary - helpful, friendly and discreet. A special mention for Carlos who helped us so much with parking the car, carrying our luggage and planning our onward trip. Unfortunately he was not working the day we left and we didn't have a chance to thank him.