Great place to stay

Helpful to have safe parking with reasonable rates associated with our hotel stay. Very walkable area with the navette just outside the hotel to take into the city center as a fun way to travel, or one could walk along the river. If you like shopping the hotel is located in the Confluence which has lots of stores. However I thought the restaurant choices and their hours at the Confluence could be greatly improved.

I book executive room and accidentally have to open standard room upfront because they say can’t do extra bed for third person for room that can stay 3 people !? That’s fine for me but the executive room and standard room is completely same. So why call executive !!? And also far far away from everything in Lyon

Good, clean hotel right next door to the mall.

Although not central, easy parking, shopping, great for our dog, river view and walks. Would stay again.

everything was perfect besides one of the 2 elevators did not work, resulting in long waiting times and multiple stops to reach the desired platform...

The location was great and the rooms were really nice.

Very nice and clean hotel. 15 min from everything but easy to get to. Hotel seems pretty new, spacious, has everything you need. Clean, nice bathroom, comfy bed. The service at the restaurant is crappy, I suggest going to the shopping mall that’s a five min walk. The restaurant is expensive and the service is slow.

Shower had mold! The room was very loud, it felt like the windows were open when they weren't. The a/c didn't work. Overall a disappointment of hotel.

Love the property but the AC didn’t properly and the room was hot.

Despite the fact that the hotel is fine and the location is wonderful, I had a bad experience with the check. At first they made a deposit for €300 more than what on my reservation price. I did not put any problem. when I checked out they did not give me the final invoice because the printer was not working, they told me that they would send it to me by mail wich they did't do. I couldn't wait because of my train, but when I wrote to them to email my invoice they said I had two breakfasts, that we did not have... and now I'm supposed to wait for my bank to refunded the rest of the deposit. Never before I had experience something like that... Dommage 😔

The air conditioner wasn’t working, hotel staff brought us a fan and told us to open the window. Noise outside won’t let us sleep. Needless to say that it ruined our stay at Lyon.

Clean and stylish with a great complimentary breakfast. There is an adjoining mall with restaurants and stores. We walked to the museum and jumped on the Hop On Hop Off bus and toured the city. It was a wonderful way to see Lyon in a day. Highly recommended!!

Property entrance is from way back and was not easily accessible for first timers. If more boards could be put then bwtter

Immaculate hotel, great restaurant, friendly staff

Very friendly staff, good room size with everything you need, clean and tidy and good value for money considering the location (inside the Confluence Shopping Mall)

This was by far the best hotel we stayed in for our two week trip in France. The hotel was connected to an outdoor shopping mall with lots of places to eat and enjoy. The hotel itself was spacious, clean and child/toddler friendly. They had a play area for children and the manager even gave my son some soft toys to play with. The restaurant food and bar were excellent. And finally the view of the Saone from our room was perfect.

Great hotel, perfect location, lovely staff, will stay again.

1

Mooie kamers. Ideale plek tov centrum.

The staff was not very helpful entering this property after 6 PM. Signage is terrible; they have a desk inside the shopping mall but no signage to indicate that you actually need to be on the top floor to find a staff member after 6 PM. The carpets also need a clean. Just be aware. Very disappointing.

Not the best at all. It’s was 29 Celsius when we stayed. Dispute asking several times the air conditioning doesn’t work in any of the rooms, it is purposefully switch off or on an extremely low setting. It was like someone breathing on you. The balcony has to be booked as it is a restaurant open to the general public and we were asked to move, the toilets were dirty, covered in puke. The black-out curtains in our room had holes in and coffee stains. No milk or regular tea in the room. There are better hotels in Lyon.

The staff's attitudes are horrible, rigid and totally lacking any customer service

A safe and secure property next to a decently sized shopping mall and Carrefour. The property was well maintained and in a recently developed, modern part of Lyon - close to the river. A pleasant and safe area to walk around at night. The main retail shopping area and old town are walkable, although quite far - but accessible by a short tram/metro ride. Parking was safe and convenient with access via a lift to the hotel. Reasonable value for money at EUR10 per night. The Breakfast provided a reasonably extensive choice of cooked food and continental patisserie, meats, cereals coffee/teas/juices etc.. The rooms and general areas were very clean and well maintained. The only negative was the room was very hot at night - air conditioning not working properly and opening the window had little effect despite being 7-9 degrees outside at night and 22 degrees during the day. In summary, I would recommend this hotel as a safe, clean, quiet place to stay, especially if arriving by car. I would stay again if I ever returned to Lyon on a family holiday.

Hôtel bien situé, chambre moderne et bien equipee, tres bon accueil mais un gros bemol sur le menage de notre chambre cette fois ci par rapport a notre precedente visite : fenêtres vraiment sales, baignoire avec des traces, oreillers plats vraiment pas confortables

Amazing hotel and I love the idea of going straight from the hotel lobby/restaurant and walk into the shopping mall. Massive room with a queue size bed and the sofa on the side. Very enjoyable stay at this hotel.

Stayed 2 nights on 25th & 26th of Dec/21. The room and the breakfast was overall good, the shower gel dispenser did not work which was attended immediately, but the safe which did not work as well was never attended. The elevator did not work once which was fixed later, but had to walk up the stairs. My key card did not work, so had to re-set which was done, but had to wait for at least 10 minute at the reception, which had a long queue. It seemed the reception and the restaurant were understaffed.

The room is not so clean, barely had bathroom essentials we had to call and ask for everything. It was noisy, bed was uncomfortable and the room was so cold ! No heater. Connecting door to the mall was closed. Front desk were helpful and friendly that’s the only good thing.

Nice place with a nice view at the terrace and easy access to a shopping mall where you can buy your needs easily and have different restaurant options.

Smart modern hotel in leisure complex. Presented in good state by friendly efficient staff.

Peoperty is well maintained. Everything works accordingly. Staff is the main attraction for my return. Breakfast is very good, variety and quality are noticeable.

New hotel, unfortunately the staff doesn't speak english or spanish and that is not the only problem they are also not very friendly. Breakfast ends at 9:40am too early when I got there to eat there was almost nothing. AC didn't work, woke up at the middle of the night due to sweating. I regret my stayed becaused it is expensive. Definitely if you are a tourist go somewhere else whete you will feel welcomed. Also I never got my hotel receipt.. waiting to see if they will remove the $180 euro deposit. Not even in the best hotels in other countries or USA ask for such a big deposit. Stay away friends.