Small quaint little hotel in St Albans with everythig you need - it's just a little dated, that's all.

Good parking, lovely authentic old pub. Full of character. Lovely atmosphere. Right in the centre of town

Upon arrival and looking from outside it appeared to be an awesome place to stay. The advertised room pictures suggested the same. However, having booked and paid for a "Superior" room prior to arriving I left feeling cheated. The room was tiny and the bathroom was so small you could sit on the loo and rest your feet in the shower tray opposite at the same time! I've seen bigger bathrooms in caravans. The WiFi in room 1 was unusable. Took 10 minutes for all four of my devices to even find the hotel WiFi and once they were able to connect, there was 1 bar of signal which kept dropping out. No mobile signal there either (obviously that's not the fault of the hotel but they should up their game and provide the Wi-Fi they advertise). Advert also said that the room had blackout curtains which is untrue. My room was by the main road with a streetlamp directly opposite so was illuminated like daylight all night 😩 Curtains are like tissue paper. The windows have some effort of poor secondary glazing but this doesn't reduce the traffic noise so I was woken at 4am by a combination of traffic and light. Tonight I am in the Utilita Bowl Hilton (as I'm writing this) and have a Deluxe King room with balcony and pitch view, internet and the ability to move around. Price was 10 pence cheaper than the White Hart too so I can't help but feel ripped off by this place. I usually stay in 2 or 3 different hotels every week and this place will definitely be on my "Avoid" list for the future.

My stay was ruined by the refusal to return my deposit for any incidental expenses. I was told that the £25 would be returned on checkout. On request for the refund I was informed that it was being retained because I stayed in a dog-friendly room when I had not been informed at any time previously. In my opinion this is dishonest and I will not stay here again

Lovely location. Bathroom very very tiny. Staff friendly polite.

A great central location with an excellent breakfast. But if you hope for a reliable internet, don’t stay at the back of the building. I was told by staff the bad service was due to the rain, but it was still hopeless on the next sunny day. I had to go into the tea room for it to work.

Querky little tudor hotel. Really comfortable room and super friendly and helpful staff. In a great location near to the cathedral and city centre.

Medieval building. Room was small, bathroom also. Parking was very limited. Good at the restaurant was quite good. Located in the middle of townnear the abbey church now cathedral.