Nothing

Terrible condition Hotel comparing to Tiuna(how come Tiuna is lower rated I do not know). Service horrible, room cleaning not done properly, towels not there(need to ask for it), replacement the same. Safe has been broken, lock to door also as well as airconditioning. I have been travelling many times around Latin America and Carrabeans and this is by far the lowest point you can go to. I am surprised it is even taken by such respectable website as EXPEDIA

The check in was terrible beacuse their system doesnt updated in the same day. Because of this, we had to wait more than 2 hours. They even required for a deposit, eventhough the reservation was already paid

Room conditions very poor air conditioning not working

It was very expensive but the hallways were under construction and it looked nasty.

Terrible experience at this hotel beautiful locations, but they need to improved or trained better their employees. The receptionist are not helpful at all. I needed it a clinic and they told me the only place to go was the hospital. In the emergency room I waited 3 hours just to see a nurse. After that I find out there was a clinic and private doctors by the center area. When I ask if they can search for something online they told me I have to pay in order to get access to the Wi-fi when I was telling them it was an emergency. My boyfriend lost his leather jacket when we complaint about it the receptionist gave us a paper to file a claim. She was more worried about her cell phone, but no manager or supervisor was available.

The worst experience i've ever had!!!! The hotel is no ta golf option in san Andrés

The worst experience ive ever had!!!! The hotel is no ta golf option in san Andrés