Rooms are clean and spacious. Hotel lobby is decorated nicely.

Very clean, quiet and convenient.

For the most part everything was pretty good. TV cut off several times throughout our stay.We would be in the middle of a show and the tv would cut off.We had to unplug it, then it would work.Yes, we informed the front desk.Tech came around 10:00 a.m., check out was 11:00 a.m.Everyone was nice. The hotel and casino IS NOT CONNECTED.You have to leave the hotel and walk about 800 feet to casino which opens at 8 a.m. on Sunday.

The rooms where very nice

Old outdated rooms, Old carpet, no pool and had to keep going to the desk for clean towels.

It was nice.

The only lil problem for me was my room didn’t have a microwave

Always clean

I checked out 8hrs before checkout due to the phone constantly ringing and going to the busy signal on speakerphone, I unplugged it but couldn’t go back to sleep so I checked out

There needs to some sort of walkway from the hotel to the casino.

Everything was great

Casino is good ,parking good, nice place to stay, but they need offer housekeeping on rooms for free, change towels and bed sheet changed too and take out trash

I stay at this Hotel every time we visit New Orleans and it is always nice. The only thing I would add in the room is a space with good lighting to get dressed and do your make up. And get rid of the $100 deposit.

My last stay was extremely nasty, I woke up at 3am to shower when I stepped into the restroom I felt something at the bottom of my foot so I just wiped it off, when I looked to see what it was I realized it was 4 very small roaches.. when I looked on the floor I noticed about 12 small roaches all over the floor, I am extremely afraid of insects so I was completely grossed out.. when I told the woman that checked me out, she didn’t apologize she just said she would waive the late check out fee, i accepted that because i could clearly tell she didn’t care..10 days later i still don't have my refund.. I stayed up all night worried about a roach crawling on me in my sleep and they refuse to refund my $40 late check out fee( honestly $40 just to stay an extra hour is ridiculous to me anyway).. what aggravates me the most is the fact they act like it was no big deal, to me it was..I paid over $200 just for 1 night and I had to pick up roaches and wash them off of my feet, that’s ridiculous.

The of viable eating facilities was not pleasing. The Kiosk breakfast was a joke. The hotel itself was nice and pleasing. However the parking was a competition with casino guests vs hotel guests.

Completed

Very friendly staff, clean hotel

Nice hotel, quick check-in, and friendly staff

Love it

Just wasn’t impressed. In an industrial area, there’s little in the area and restaurants closed early

The tv was broke coming on and off the whole time we stayed there

Staff is ultra friendly and the rooms are clean

This hotel needs to be updated. It didn’t look like the pictures.

Very nice stay. We are locals to New Orleans. We went on a BAEcation for a night. Soooo nice. The Beds and pillows were UNMATCHED!!

Stayed with boomtown hotel a few days off and on great staff and the beds are hella comfortable

The rooms were clean, spacious and comfortable.

Would have rated as a 5- star but just a few negative things about my stay. First, I’ll point out the positives: this was the quietest hotel I’ve ever stayed in and the king-sized bed was very comfortable. Now the negatives: the food in the casino was very pricey but good. After paying online, at check-in I was required to pay a $100 deposit for I don’t why, maybe the managers thought that I would steal a pillow or two. Next thing that I didn’t like was that you couldn’t set the thermostat lower than 66 degrees and the fan didn’t have an auto option. The last thing that I noticed was that whoever makes the beds had the flat sheet on top of the bedspread, but other than that, it was a nice stay

Need Room Service that was a downer

Close to the casino

Great service at check in. Friendly staff. Clean room, enjoyed having a coffee pot !

I Would Definity stay here again. Quiet area and amazing staff and views.

Pleasant