First time at a Pendry. Great property. Rooms are pristine and modern. Food was excellent.

We generally really enjoyed our stay at the Pendry and will look for more locations for future travel. The front desk staff was welcoming and all staff greeted us whenever they saw us. The valet service was also convenient and polite. My one complaint was the crowd the pool brought in - seemingly from outside those staying at the hotel. It was overly crowded, loud, obnoxious. I also had to put up with some bully behavior from some drunk girls coming from the pool and getting into the elevator, and guests left their drinks everywhere. This was far from the relaxing / luxurious rooftop pool experience we were hoping for.

The hotel and staff were excellent. It’s in the middle of the Gaslamp district. Easily walkable to many restaurants.

Amazing in every sense

Housekeeping is a disaster, they didn’t come to clean the room last day, not even after reporting it twice to the Front Desk.

We love the staff at the Pendry

I stay here at a lot , great hotel customer service is below par . A lot of room to improve

Beautiful hotel

Amazing hotel. Can’t say enough good things about the property and staff.

Great location and pool in the heart of the gaslamp

The Pendry is a superb selection and was a real jewel of a surprise. Having travel to San Diego many times for business I had not come across this property before. It is now my go to each time I visit and I will be checking out other locations throughout the country For this brand. It was a wonderful day.

I really wanted to love this property. I did not. There was really nothing special about it. I have stayed at many properties in this area. This was my least favorite. I forgot a pair of shoes and they wanted to charge me $36 to mail them back. This place is about making money the cheapest avenue possible. The room was not work the $400 a night. The staff was largely unhelpful. I would not recommend this place.

I forgot my bag after we checked out, staff was very efficient helping us finding our bags and we chose to ship back our bag. Staff was very nice and helpful!

The property was exactly what we needed: close to Petco (3 minute walk as advertised), clean, great staff, nice restaurants and nice rooms. We will definitely be returning!

A very honest review coming up. The hotel itself is lovely, very clean with great amenities. However, we were given a street facing room and for 2/5 nights we were woken up at 7am by trash collections which are extremely noisy. The hotel offered us earplugs. Not ideal. Additionally, there is a pool party in the hotel on the weekends so getting a bed by the pool is a challenge on the weekend. The hotel charged my card twice and it is still causing me problems. Overall a very mixed experience for us at the Pendry.

The property is clean and the rooms are a decent size. The staff are friendly and helpful. Overnight valet parking cost is steep at $65 per night plus a $44 ‘assessment’ fee per night . A little pricey when staying for multiple nights. Otherwise, a fun, trendy place to stay.

Great location

The staff at Pendry is top-notch. Everyone makes you feel special. The property aesthetics are gorgeous, and the spa and pool are great. It had more of an "adult" vibe vs. tons of kids running around, which we really appreciated <3. Can't wait to stay here again!

We loved our stay

It's our first experience to stay in Pendry and it's wonderful. The food is also great. Pendry is 10 minutes to USS midway musuem so it's very convinent

Worst Pendry experience by far !

First hotel I ever stayed in where the shower was next to the bed. Small cramped room. Not even enough extra space to put up two luggage racks. Bathroom had no room for any personal items.

Having one of your vehicle's at one's disposal is awesome! Convenient to the SDCC, baseball stadium, and restaurants. Exceptional staff, both front desk and housekeeping -- everyone so courteous with genuine smiles. Keep up the great work!

Loved the hotel!

Pendry is a quality hotel option. It is a bit overpriced at this location because the rooms are surprisingly small (very New York type configuration and small). Additionally, I recommend making a reservation at the restaurant, Provisional...especially on the weekends as it gets busy and the 3 lovely hostesses seemed overwhelmed trying to seat guests (while there appeared to be plenty of open tables). Overall, I would recommend and return.

Loved the spa! And the pool was great. Sunday they had an awesome DJ. Had so much fun and ordered food. Felt like a Queen!

Upon check in the front office lady was polite and pleasant, however she offered an upgrade to a higher floor with supposedly a better view. We booked the skyline view and the upgrade offered Bay view, a very little water view and all you can see are roof tops. At 0930 am before check out time we were bothered by the housekeeping knocking on the door to ask if we were checking out. Then they placed the cleaning cart infront of our door unsightly view upon leaving at 1100. The first day we tried to have a good meal at the restaurant Provisional. The hostess offered the velvet bench, it had crumbs and other particles I asked to change seats. After ordering the waiter brought two plates that had an egg smell we asked to return, then the salad we ordered had oxidised leaves we returned the FF had were so salty and were uneatable, needless to say we asked for the mgr he was polite, he appologised and broght another fries the wrap was mediocre. Next to our seat dust were all over the side pane. Upon check out, I mentioned to the front desk about the issue with the upgrade and that I felt it was not fair, she offered to adjust, then came back after speaking to the mgr with an excuse and an explanation about some street view. Basically, this will be the last time I would ever try the Pendry in SAN.

The costumer service was excellent!! We were very impressed!

Great stay. They noticed it was my birthday and upgraded our room which was very kind. Overall the hotel is excellent. Didn’t care for the Vegas style pool party on Sunday which basically meant we couldn’t enjoy the pool. But some people may really love that type of thing so … just a matter of preference. Room was great. Atmosphere was great. We splurged on a spa treatment and that was also excellent. All the restaurants were great. Would definitely stay there again.

Great place to stay and great location.

very good location in the Gaslamp Quarter.

Staff was extremely rude, room was dirty, housekeeping was awful. No turndown service, no amities refreshed. Worse Pendry, despite the fact there is a sign that claims they are the 85th best hotel in the world. With that staff and city rooms, it’s clear they’ve paid someone to get that number. Would not recommend the Pendry San Diego location.