This place was great. Super close to Autzen for the game. There was an issue with my order at the hotel bar, and the staff were incredibly gracious and kind. They refunded my payment and got my items to me right away. Great customer service!

Close to stafium

For a new hotel , it was already rough in wear and tear , ambience was lacking, not easy to find lobby, no padding under cheap carpet, was quite, and secure. But for the price a disappointment.small rooms. And needed some dusting done .

We absolutely enjoyed our stay, the one downfall was there wasn’t a microwave but other than that everything was beyond amazing!

Great place to stay for the Ducks Home Football game. Walkable shopping and dining options. Parking garage for guests.

It is beautiful and I love that it is safe.People that work there are very nice and polite. The area is well lit around the parking structure.

Our room was great, the view was beautiful. There was plenty of room and nice furniture. The breakfast was perfect, so many options and great taste. We'll definitely be staying here at the Hyatt the next time we're in Eugene.

Only stayed for one night. Hotel was in great shape and the room was very clean. Check-in only took a few minutes, despite a large OSU crowd, and check out could be handled online.

Nice, clean, and convenient location

Great

Really Impressive! Clean facilities, great service. Near stores and shopping.

The staff were all great. It was nice having the bar open until 11 pm. The bed was not great. Overall room was very nice. We will stay there again.

The morning breakfast bar was really nice. was

we like to stay here.

Very nicely maintained. Excellent and clean rooms. Walking area has a lot of nice restaurants and shops. Safe and close to university of Oregon.

Excellent

Clean, excellent staff, great location

I tried to check in on the date i sellected however, the hotel had my date of stay wrong, wether itbwas expiedia or the hotel. So, i had to pay $340.00 for a room i never stayed in. The hotel host had no simply for mty situation and woukd not help me. I came to your hotel because i needed to get away for a day or so. My wife of 59 years just died of brain cancer..she was my life. Im also a 78 year old disabled wounded warrior from the war highly decorated. I wanted to stay at Eugene's best however, i was wrong. There was no compasion for me there, no carring. Now im out 340.00 and i had to drive 200 miles back to where i started. I live in Roseburg Oregon but drove from Medford where i was staying. I just wanted a nice place to stay for a couple of days and enjoy some good food in a quiet environment. Im very disapointed in your staff there they could have helped me but didnt and were not concerned at all. Im hoping i will get a responce from you. If not i will just take it as a loss. Sincerely, Donald A. Yoder, Sgt. USMC Ret. Wounded Warrior 2375 Circle Drive Roseburg, Oregon 97471

Great upscale hotel with boutique shopping and restaurants right there. Staff and breakfast were great and the lobby seating areas, outdoor rooftop patio and pool are nice amenities.

The hotel was clean and very nice! Our family of five was able to stay comfortably.

Beautiful hotel, very helpful and friendly staff

Excellent location. Clean, quiet, friendly staff.

Great stay

Rude

We liked our stay

The water pressure for this newer hotel was horrible! The room was beautiful and clean. Parking wasn’t great and there was only one luggage cart available for many rooms.

Friendly staff and great location. Room was spotless…breakfast was excellent

Awesome location. Clean, comfortable and wonderful staff

Had a great stay,

Loved everything about it including the really comfortable bed!

Nice place, rooms and service wete excellent . However, parking and getting to room is little challenging.

A