The worst experience. When arriving to the property, the air conditioning was not working. After reaching out multiple times to the owner, they did not respond. When I reached out to Travelocity, they could not come into contact with the owner either. Needless to say, 90 degrees in Zagreb with no air conditioner, we left. Now Travelocity does not want to refund me any money and wants to give me a 25 dollar gift card. How insane. Do not stay here.

Dirty walls and bedding. Hotel did not answer any complaints either from myself or from hotels.com. We ended up leaving due to the state of the room.

Wifi was unusable. Check in was a piece of paper hung in front of door. The electronic code required to enter was not sent early enough to retrieve before losing data access. The room was clean and decent, except for a kicked in bathroom that had not been repaired.

Negatives are shower needs scrubbing/bleaching. Sheet was torn, bedspread stained,no instructions for TV use, so not working. Plus side, close to supermarket, bakeries, restaurants and the puck up area for tours.

Terrible wifi on room number 3 Impossible to connect your laptop. You need to be outside in the Hall

The apartment shower was very grimy, the pillows very small and the beds uncomfortable. The area was ok. The apartment was cheap and came with bonus pubic hair. Of the 20 different places we have stayed in while travelling Europe this was the least favourite. The stairs were awkward. It was close walking distance to the train station of lovely cafes of Zagreb.

The room was very comfortable and clean, and in a good location. However, it is not a conventional hotel. You are sent a code and don’t see anyone to check in. I only saw my entire stay of three nights the housekeeper when I checked out. Which brings me to my major complaint - I left the door hanger out requesting housekeeping and it was ignored. The shower head also fell off on my last morning there, and I could not get it back on.

Good to what you paid for

I liked it very much ❤️

Definitely a situation of getting what you pay for. This is a single room that felt like it was part of a hostel (there is one the floor below) and there is no front desk. The neighborhood has lots of graffiti, and there are adult clubs on both sides of the street (did not notice any noise or issues thankfully though). The stairs have minimal lighting but the self check in worked well (although codes on both sets of doors are the same and someone began to enter my room while I was in the shower (unsure if this was housekeeping or not). Once inside the room I was greeted by many mosquitos as the windows are all open at arrival despite the lack of screens. After closing things up, you begin to notice a sewage smell from the bathroom; if the bathroom door was kept shut it was tolerable. The obvious surfaces in the room are clean but there was a massive amount of dust/dirt under the bed. The bedding is not made for the size bed present, so it is laid on it in a way I've not seen before for a hotel. Overall the room felt small but the bed was of decent quality, the shower was clean and had hot water, the electric kettle worked well, and the room looks much newer than the century(s) old that it is; the neighborhood also felt ok despite appearances. If you're on a budget I'd consider it, otherwise I would probably pick another option.

This is a nice facility. However, we never did have contact directly with the host and were never told what time checkout was. The person cleaning the rooms knocked on the door just before 10 in the morning to tell us to get out. Comfortable, but not really inviting.

It was hair on the floor, and dirt. The towels had orange and black spots on them, and they looked dirty. They smelled sweat. The bed sheets had the same marks on them.

Room was a decent size with few frills. Bathroom ok, aircon good. Access was through pin code which was emailed. No one on site during our 2 night stay. Failed to respond to our requests for late check-out. The entrance/reception area was scruffy and stank like an ash tray. Street was run down and covered in graffiti (like modt of Zagreb), but didn't feel threatening.

No staff, so its hard to communicate with the "host" especially if they are not close to their phone or mesaging service. Safe batteries are melted. Sombody unlocked my door with the so called "private" code and only stopped because we were inside. You have to walk up 3 stories of dark stairs beacuse there is no lighting at night for some reason, its not good for elderly guests. Overall bad host and bad experience. The hotel is also in between 2 strip clubs so expect that type of stay.

The room was nothing like the pictures showed it. It as tiny!! With a view to a wall.

Location was great. Walkable to all the sites. Place was okay. Outside looks rough but inside is better. Strong smell of cigarettes in the common stairwell …lady on the first floor smoking at the window. She needs to stop. Nothing special inside but fine. Sheets stained, pillows flat. Clean enoug.

My stay here was terrible. Every towel had rust stains on them, as well as my blanket. Hand soap dispenser was empty. Hot water ran out very quickly. Sheets were ripped. I got mosquito bites all throughout the night. The entrance hallway smelled of smoke and pee. And on my last day: someone literally came into my room at 8am while I was sleeping. WITHOUT knocking! I couldn’t believe it. For $100/night I would never stay here again. Good parts of the place: it was quiet. Location was convenient. Host replied to messages promptly.

Horrible don’t book it. Super Loud and you will not sleep. Service is super rude. Don’t support such business

Interior is abit modern BUT tv is not working, pillow is not confortable. Also, going to the apt is creepy. No lights, long stairs, unlocked main door. Passcode should be different from apt to the room for security purposes. And there should be double lock. I will not recommend this to anyone.

So many things. I probably made a mistake thinking we were getting apartment style and not just a room. Even so: Kettle lid was broken and there was no way to fill it unless you filled glasses with water from the bathroom tap to gradually fill it, then put it on the floor close to a plug then boil water. Shower took very long to produce hot water. Drains very slow. Bathroom door rubbed on the floor and squeaked so disturbs everyone at night. Bed sheets were of various sizes. Not standard. The 3rd bed seemed to be a day bed they brought in. I asked for late check out. They said no. I had to leave at 10 and still housekeeping was knocking on our door at 9:28 am. Entrance from the street was not locked and dark at night. All the lighting did not work. 2 long flights of stairs to get to the unit and we had lots of bags. No elevator. We were anxious to leave. Only slept there and spent as much time out of it. I would not recommend or stay there ever again. It is an old building and you can see they tried to make the interior modern. Very disappointed.

Just ok.

Well situated between old town and the Tran station. We enjoyed the Vibe and had what we needed.

Great place to stay. Great location. Clean and easy check in and out.

We were there for 4 days, without getting our room cleaned...

We could not enter the place for 30 minutes because there is nobody at the reception. You need a passcode and that was not send in advance. Further is the place situated at a very noisy traffic corridor.

Once we got the code to enter, everything else was pretty straightforward. Near city center but not near the bus terminal. Good value for money.

The room was very nice and spotless and situated in a very good location, close to shops, restaurants and the train station. The only downside was some type of machine outside the window that sounded way too high for me to be able to get any sleep. I think that earplugs could help. Except of that, everything was good.

Nice property. Great location and very convenient. There were a few cockroaches in the bathroom.

Very good place to stay in Zagreb. Even though the first impression of the building, the entrance and the stairs could be dissapointing, as son as you enter the Apartments and romos it will change definitely. Clean and spacious room and bathroom, with nice view and excellent location in the city. Also the Jelena from the staff sent the entrance password and room password on time and very helpful to make the check-in!

A little gem in a big downtown building, which served every one of our needs. Highly recommend it.

Great, clean

Excellent place, great location lovely room. Contact was simple and direct and incredibly helpful, we had to stay an extra night due to unforeseen circumstances and they were incredibly accomodating. Excellent