Upon arrival, the house had an overall stink. That smelled like pet urine or a Berry unkept dog kennell. I called immediately to have something done about the overpowering smell and was told someone would get back to me and housekeeping would be sent out to help with the stink. Noone called and noone came to help...we had to go to store and buy candles, plug ins, sprays and floor cleaners to mask the stench. Spending more money and time on our weekend getaway where my son was meeting us for his birthday. As you can imagine our frustration and disappointment. There was also a bullet hole in front window, the seat cushions on kitchen chairs were torn, the ceiling fan sounded like it was going to explode and there were hundreds of water balloon remains all over driveway and back porch. Im mostly upset that your management never bothered to call back...

Not for traveling with grandparents. The only way in is up a flight of 10 stairs. Or going into a basement bedroom and up a spiral staircase. My mom’s mobility is a concern after a stroke and we arrived in snow so the stairs were very challenging!!Also, the gas grill did not heat up so be prepared to use the small charcoal grill.