I was impressed with the food and drinks with the all inclusive package, it really was above my expectations. Pools are good and kids loved the slides. Evening entertainment not to my taste but people seemed to enjoy it. Some staff better than others, a few resting b*tch faced bar staff but overall not too bad. The one thing that did annoy me was our 2 bedroomed apartment only had curtains in one bedroom. I asked for a second set but for some reason the hotel couldn't find anything on the first night. I had to chase the hotel on the second day. They did arrive, but for a 5 star hotel I would expect this is something they should have done. Some finishing in the rooms were poor and not consistent with what I would expect from a 5 star hotel.

I joined last minute with my daughter and her family although I was half board she went all inclusive , the food was the same each day the restaurant was noisy , like a free for all , not relaxing one fridge which you had to queue up at to serve yourself with ice cream which everyone had their hands in , absolutely disgusting young children struggling to serve themselves it was like feeding time at the Zoo The whole week I never had my room cleaned once , each day I came back I had to empty my own bins and try and look for somewhere to dispose of the rubbish, several times I joined my daughter and her family for a drink the bar staff were either on there phones and when they did server quite rude like it was an effort, there was an elder waiter her partner asked for two cocktails he refused on several occasions stating she had to come and get her own , the children could only have a drink or an ice cream they couldn’t have both together , on a few occasions the elder waiter got quite stroppy her partner asked for two of these strawberry cocktails which are shaken with crushed ice he refused just poured it in a glass with ice cubes and handed the glass, the surrounding gardens where you spent most day bins where full , the only staff that were helpful were the receptionist in all fairness they were very polite but as for 5stars I’ve stayed in better 3 Stars

We enjoyed our stay and wish we'd had a few more days. The kids loved the pool, waterslides, beach and other amenities. The food was good, and the staff was helpful. We would recommend a visit!

The resort was absolutely perfect for our kids - they were obsessed with the pools, playground was great (when it was cool enough to use), ac was strong when we needed to retreat from the heatwave that happened during our stay. I didn’t realise how big the place was until we went to the dining hall but it is all spaced out well that when you’re in your apartment you don’t feel like you’re in a massive complex. Food options were pretty good too but we also ate out lots as so many good local options. Mesongi town and beach was also a big hit with everything in walking distance.

A nice hotel with very friendly service. We changed rooms because the first room did not meet our requirements and smelled like it had water damage. The second room was a very good family room with two bathrooms and toilets. The hotel has a charming garden with roses. The all-inclusive dining had many options to suit every taste, and the food was mostly of high quality. The hotel's beach is not the best for very young children, but there is also a sandy beach nearby. The value for money is good. I can warmly recommend it.

Really nice hotel and nice staff. Cleaness could be improved.

Nice enough for a family stay. The kids really enjoyed it! Busy at meal times, as can be expected. There was a nice variety of choices. We much preferred the pool area on the kids world section, it was rather unkempt on the other side. The evening entertainment was good. The grassy areas need more attention to keep them neat.

The hotel itself is in a lovely location near the beach, pool areas are nice and waterslides are great for the kids. The animation team and bar staff are lovely and do a great job. Unfortunately the food is awful. I have stayed in several all inclusives before and this did not match up. For a 10 night stay, we had breakfast about 3 times and ate out for dinner about 6 times. They could really do with themed nights or live cooking stations. Same food every day and really strange options. No cold meat available at lunch so you can't even make sandwiches. Cleaniness of toilets by the Blue Bar and Snack Bar is awful. They are absolutely filthy, constant pool of water in them. Also for the whole time I was there, there was no soap available to wash your hands in there. Staff from ice cream stand and bar are using these toilets too and obviously cannot wash their hands properly. The management walk around all day giving orders but seem to have no interest in feedback or helping their staff. Not a great impression overall from management, could do better.