Enjoy overall stay, the private room hot spring was a huge plus

Overall hotel stay was great. The room was nice. Love the toiletries provided.

Buffet dinner provided wasn’t that great. Long queue before entering the dining place. Staff at the check-in counter was bit rude. The food wasn’t good at all.

buffet is really nice.

Some facilities are outdated.

Beautiful room with a huge in-room hot spring bath with a view. Many amenities including robe/pants sets, slippers, snacks and drinks, even wine. Breakfast buffet had extensive selection. Many kid activities and the hot spring/pool area was wonderful.

Dinner buffet was okay, but it seemed like the selection was actually better at breakfast.

Flexibility

Hotel would benefit from some refreshment

The super-size bed takes all the tiredness away.

Few snacks

I quite enjoyed the indoor heated pools as well as the outdoor heated kids pool. It felt so good

I’m the kids room on the 3rd floor. The table soccer table, with the metal rods sticking out didn’t have foam protectors on the ends so my 3 year old ended up banging the back of his head on the metal rod and got a pretty bad bruise