Excelente ubicación y el personal muy amable.

Todo estuvo perfecto.

駅に近く、何かと便利でした

So clean, the location is excellent!

No proper restraint included(the one in the same building is Starbucks)

excellent location 50m from railway station with supermarkets, restaurants & 24h convenience stores in a 100m distance. almost brand new hardware. the room has everything a business traveller needs in it and is well thought through. everything feels super-clean, new and well designed. from entering the hotel to checking out, it was a very special experience.

Breakfast from Starbucks was superb with variety of choices.

Nothing in particular

location. train station, restaurant & shopping are very near.

pillow. it should always have minimum of 2 pillows . because 1 thin pillow was very low when using it. not comfortable to sleep. and towel was just 1 per person or per single room. so thin towel, i wish atleast 2 towels.

Proximity to the train station Tsurumi; clean room, and even spacious in Japanese standard (after you open your suitcase there is still a corridor for walking around); coffee machine in reception area though we had not tried it

The staff at this property are all great! They all go above and beyond to make your stay comfortable. Please (JR-east hotel mets ) give your staff awards!

everything was great