This is a charming hotel close to the center of the old town. The rooms are attractive and comfortable and the staff are very friendly and helpful.

Comfortable, clean, great location. Hotel staff were top notch! They were incredibly helpful and knowledgeable about local recommendations and even walked us to our destinations a few times! 10/10 Highly recommend

the friendly

there aren’t restaurants

charming, beautifully decorated, rustic. the staff were exceptional

the shower leaked enough to be unusable by the end of our stay

Staff are so kind and go out of their way to make you feel immediately at home and help make sure you have a great trip. I arrived knowing only a little about the area but was set up on a hiking trip to Abuji Lake, got help renting a scooter to explore and also get help planning trips around the area. Excellent base location and really good facilities. The beds were comfortable and electric blankets worked really well. They helped make my trip in Shangri-la! There’s the added bonus of two great dogs in property, cuddly puppies and a kitten. Really a home away from home.

The rooms on the ground floor really lack privacy, one even looks onto the dining room which is awkward and the only way to block it blocks the light source. It looks like the booking page is getting updated so it is clearer what kind of room you book so the customer is more clear on what kind of room they are getting.

We liked the helpful staff. They were so attentive and made check in easier. The location was also very close to the main square and monastery. This made getting around much easier. The rooms are rustic but quiet. No tv but it was not needed.

The room was a bit stuffy and the beds were a bit hard.

I had an excellent stay at this hotel, the staff were super friendly. Especially 曹亚军 who took me on a sunrise hike and showed me around the town. Would definitely recommend and stay again 😊

The staff was extremely accommodating and helpful with everything that my friend and I needed. They were very friendly and gave great tips on what there was to see around Shangri-la. I got sick due to altitude sickness and they took great care of me and made sure that I got everything I needed to feel better. The hotel also HS a café part attached to it and the food and environment there is superb! The bed was nice and cozy and had an electric heater on the mattress in case you got cold at night. It's a shame I had to cut my trip short due to altitude sickness but it was a lovely stay.