Property is very spacious…. Very impressive. It was a good stay for us as well. Despite the many positive reviews that was 10/10 few mentioned about the street noise that’s unfortunately very disturbing at night or when using the onsen. The 10th floor onsen is much better and めちゃ広いい。。。。 skip the indoor onsen and use the 10th floor and one will feel relax.

Beautiful property and awesome staff!! Will stay there again in the near future.

The Check-in Service is brilliant. We are sitting in the lounge having hot tea and mochi when we check-in. The whole process is smooth and the staff is extremely polite. Our Room is located at 7/F which the terrace can see the costal line of Atami. Every Facility is quite new and amenities are well-branded. Recommended for ATAMI !!!

Beautiful hotel with modern aesthetic and impeccable service. The onsens (both the general one and the private balcony one) are amazing. Excellent breakfast with western and Japanese food and some fun automations (fresh squeezed self serve OJ machine and automatic pancake machine). View of ocean and small Atami beach out front. Short walking distance to shopping district in Atami, which is smallish. Some construction next door when we went but didn't hear anything - very quiet and peaceful. No self-laundry facilities FYI. We walked from Atami station to the hotel (thankfully downhill but rather steep portions) but definitely needed the complimentary taxi ride back to the train station given the steepness of the location.

Room design with private onsen is really good, except the shower without door/curtain, water may spill out during shower. Public onsen is also a bit disappointing, the two indoor baths are a bit small. All in all, it was a really comfortable stay. Highly recommended.

It was a very nicely put together property.. well finished.. staffs were well trained .. soom was very comfortable.. breakfasts were wonderfully presented ..

Clean and nice service.

room is big with private Onsen, you can enjoy onsen at your balcony with full ocean view, if you wake up earlier you can see the sun raise…..I did enjoyed my stay in hotel……. Service is great.

Cannot recommend. For the price-point, there are MANY other options. After several weeks in Japan, we hoped for a couple of days of serenity by the sea, soaking in a private onsen; however our experience was far from relaxing. On the plus side, the hotel room was lovely, with modern design and comfortable bedding, and the breakfast buffet was extensive. But 3 things detracted from our experience: 1. There is MAJOR construction happening on both sides of the hotel property, and will be ongoing for many months – the hotel did not tell us this. The jack-hammering began at 8:30 am and continued until 5pm, so use of the private veranda and hot spring tub was very noisy and unpleasant. 2. The design of the veranda space somehow amplifies the street noise from below, again making the outdoor space unpleasantly noisy. Our room was on the 9th floor – well away from the busy road, yet we heard the racing cars as though we were right beside them. 3. While the hotel is striving to be “5-star”, the service level from the staff is not up to 5-star standards. For example, there was no concierge service, and the front desk staff didn’t seem to know when their own restaurants were open for dinner. When we were finally able to make a reservation, we were told that we needed to order our meal the day ahead (no explanation why), and the only choices were from 3 very expensive fixed-price menus. As small eaters, we hoped to order a la carte but were told that wasn’t possible. We ate elsewhere.

What an incredible hotel. In-room private onsen that overlooks the bay of Atami. Staff is extremely courteous. Rooms were large, clean, fridge well stocked. Breakfast was great.

Nothing to say Everything was perfect 👍

Great place to stay

Super nice experience with comfort room

非常不错，适合社恐不愿意共享温泉的