First day climate heater doesn’t work and ı had coughs and flu let say I went to doctor the other day It was too cold

Good

They must give at least two bottle of water daily. Should provide water kettle .

Unfortunately, the first room allotted to us was not cleaned and dressed

The cleaning isn't good we found a glass and a package of cigarettes in the room during our first day. They don't give enough towels for all the guests

Thanks

The thermostat was set at 27 degrees and could not be controlled. The staff at check in were very apologetic, very nice but the room felt like an oven.

The lady at check-in was very nice and provided a flawless check-in experience. We forgot our tooth paste and she was able to help out with that. Parking garage is very convenient at a reasonable price. - Worst check-out experience. the cleaning lady came into the room three or four times. We mentioned it st check-out and the gentleman at reception got extremely rude and condescending lecturing me „how this works in hotels“. He also failed to give us a drive-out coin for the garage and then refused to open the garage at first when we called up just hanging up. We’ll never be back. Would have given a better grade, but after this encounter, can only give a bad review Room was tiny and the carpet had stains and felt very aged and dirty. As a sidenote, the design is questionable but we saw that on pics beforehand so cant complain now.