Really an impeccable inn, its a short but good walk into the center of Salem and the port area. Would definitely stay there again. The staff interaction was all by text- that I am not a fan is a reflection of my age rather than an inherent problem with the cove house. This was an excellent stay by all measures, loved it.

This was the first non chain hotel we stayed in and it was magnificent. It was clean and quiet and the concierge responded quickly. When we come back to Salem we will definitely stay here again.

Amazing every time

I like it

This place lives up to the hype

Really don’t care for the process of doing everything electronically. Don’t like the fact that we didn’t see a person affiliated with the property. Not likely to come here again and we are in Salem regularly for friends and family.

So quaint! My daughter loved it and all the decor. Room was perfect. It was advertised as a Bed & breakfast - as I filtered Breakfast included but it is not. They have a great coffee tea bar setup and water bottles in the room with all the sugar and creamers. They deliver a nice little box of fruit and pastries/muffins for a light breakfast, It was nice.. I would definitley return again.

Very nice property, comfortable and well decorated.

No staff - no personal interaction- This isn’t really a boutique hotel, It’s an air b&b - it’s just ok. I expected more

nice property. i was on first floor in a nice room and I paid $$$$ for a nice room, so no surprise. Unfortunately I was on first floor and I think the room above me was inhabited by furniture movers since the furniture being dragged along the upper floor didn't stop until midnight.

Loved staying at the Coach House! Marley the concierge was so kind and attentive. The facilities were spotless and the amenities were just what we needed. It’s also close to town so just a quick 5 minute drive to Salem (or a walk too). Will definitely recommend. Hope to come back soon!

Amazing place!! Very comfortable and clean! We walked all over Salem and it was a wonderful place to land after a busy day!

Initially uncertain regarding full digital check-in / absence of site staff, but no complaints during experience. Digital concierge responsive to general questions. Satisfied with experience and facility.

Extremely well-managed property. Easy access, comfortable, well-appointed. Would highly recommend.

The Coach House Inn is lovely, clean, and elegant. At first, I was concerned about the lack of check-in staff because I arrived around 10p, but the instructions were pretty straightforward, and I had no issues. The bathroom was a bit tight, but it was modern and well-maintained. It was in a very walkable area, about 20-25 minutes' walk to the main drag of Salem. I would definitely recommend this stay to solo travelers and couples. There is no elevator, so be ready to carry your suitcase(s) upstairs should you find yourself on the second or third floor! While it may not be one of the haunted joints in town, it's a charming house, and I will stay here again when I visit my friends in the Fall.

Most elegant boutique hotel I've every seen, absolutely beautiful. Clean, quiet and accessibility - I give The Coach House 5 Stars! Outstanding!

Only even possible issue was other guests slamming doors.

Loved the decor and home feeling. Communication was fantastic. Beds were comfortable and plenty of towels. Would stay again!!

The Coach Hotel is a phenomenonal place to stay. Its very well maintained and the aesthetic and comfort design is top notch. Highly recommended

beautiful accommodations.. but the non personal nature of this property and reminder notes and price stickers on items if stolen was offputting. I'm a very respectful and responsible adult and dont need to be reminded to do the right thing. The $100 damage hold was also a surprise.

This property truly made me feel like a queen. I didn’t want to leave. The room was absolutely gorgeous with multiple features. My favorite was the side couch. Marley, I cannot say enough about her amazing customer service!!!!!

Beautiful, unique property. There didn’t seem to be any other guests while we were there, at least not the first night, so I can’t speak to noise with a full house. More than enough towels were left. Beds were firm but comfortable. We had a two bedroom room and our daughter loved having her own tv and space. The dark curtains were nice for blocking out the street view at night. Lots of amenities, like waters, coffee pods and cups, snacks (we didn’t eat because of a nut allergy), robes (also didn’t use), fan & heater (we used both), and sound machine which was also so useful. We like to sleep with sound so it was a very nice touch. We also loved the Roku and all of the channel options. It was a great stay. Highly recommend.

Gorgeous place, clean, accommodating, and wonderful for photos!

What an amazing place!! So beautiful!! They thought of every possible detail and they are very attentive to our needs even thought all was done via text.location was perfect minutes away from downtown Salem. i recommend this place 100%

Very responsive.

Highly recommend!

Lovely property.

I booked this hotel for an overnight stay for a Halloween trip to Salem. It is certainly a very beautiful hotel and looks exactly like the pictures, which is very rare. However, and this may be my fault (missed the memo or something) but it's important for people to understand when booking: this hotel has no lobby and no staff on-site to my knowledge, and the concierge is only available what seems via text and only between 7am and 7pm, which makes no sense for most guests, who are out at concerts or tours. To me, this was not worth the $900+ I paid for a single night after tax. Checkin was a stressful multi-step, multi-day process. You must fill out your "passport" the day before so make sure you're available to do this. Otherwise, you won't receive your check-in instructions. Multiple lengthy text messages come in the check-in process and throughout your stay, which is disruptive.

A truly beautiful and unique property with the most comfortable bed in the world. Loved our stay and highly recommend to those looking for a historic, luxury property. We also loved the incredibly easy check in and check out. No lines, no problems, no headaches. Truly exceptional.

The Coach House was beautiful and luxurious our concierge, Marley, was extremely helpful and very kind. This location is pricey, especially in October in Salem, but it is beautiful.

Beautiful property, well appointed, they thought of everything.

The property itself is great and the room was comfortable and quiet. Just be aware that if your phone is dead, you will have no way to access the property, and they do not answer the phone or have anyone around to help. We had a message that a concierge was available until 7pm, but my phone died during our day and Salem, and we tried to call at 6:30 and could not get any answer. Had to just go sit in a gas station and charge my phone in order to get access code. Otherwise the property is great and well decorated. Just make sure your phone is charged because the service isn’t there.