Overall our stay visiting family was an excellent time and this house fit our family of 5 perfectly. The location was excellent and close to everything. We had one major issue with the house. When we entered the home there was a distinct smell of cigarettes and smoke. We opened windows hoping that this would resolve the issue, however, it seems that the house was smoked in over time as the smell would not leave. We ended up buying air diffusers to put around the house which helped a bit but ultimately didn’t get rid of the smell. One minor issue in the kitchen was that there were no hot pads or hand towels. The homeowners communicated well and promptly. The verification process before entering the property was a little strange. We had to take a selfie holding our IDs and the credit card used to complete the booking. Not a huge deal but was a little odd. Overall, a good stay but we just couldn’t get over the cigarette smell.

The house was nice and accommodating. The owners were kind and respond quickly. Beds were comfy, very clean, had a few minor things broken when we arrived (fan remote and handle to dishwasher) but it didn’t effect our stay. Nice, safe neighborhood. The check-in/out process was not seamless. At first we thought they were joking about a few things. After they took our money, we had to sign some agreements…okay…we are good renters so we didn’t anticipate any issues…then they asked for a copy of our DL and debit card front and back and a selfie…our card already cleared, but again…okay….sent the pictures and they said we have to send a picture of us holding the cards….really?….we did. Then we didn’t receive information on how to get into the house until I asked for it. We try to do everything asked to perfection when we leave so we aren’t charged. There were no directions on what to do when leaving, so we had to ask and they sent it to us immediately. They said to take pictures of the empty trash can or something and put it back in the house. We told them we would be gone by the time the trash was picked up, but they assured us it would be picked up by like 6 or something. It wasn’t, so at 7:30-8 we are filming our trash and the neighbors trash not being picked up yet by the time we left. I’m sure it’s not the owners fault and this overkill is us paying for a previous renters sins. They probably had a bad experience with someone and are just being overly cautious.

The home suited our family. Lots of places to stay. Only 3 towels but I think the owner was just starting to stock up and remember what all is needed. It is noisy when wallking upstairs to the downstairs people sleeping. That is normal for a basement rancher. It is nicely done home and in a quiet area.

My friends and I travel to the Jeffersonville area frequently for school trips. We are from all over the country so it is nice to have a large enough place for all of us to stay. Newman Properties ensured we had an excellent stay with them. The property was extremely clean and provided everything we needed. The hosts were timely with responses to messages. Overall a great stay!

Great