Location was beautiful and grounds well maintained but unfortunately very remote location with few options around property.

This was not a 4 star hotel nor did it provide 4 star standards. Rooms very old with very few amenities. Getting to rooms was a long uphill climb. Wash room very antiquated and shower extremely small. Only 1 AC unit in opposite room of bedroom. Overall very undeserving of 4 star rating.

The hotel did not match the expectations at all. I was given a very old apartment outside the resort location not matching the 4 star rating mentioned in Booking. Unprofessional and inexperienced employee. Indescribable bathroom as well as the comfort of the beds. Rooms smelling musty. Air conditioning without regulation. Only has the position on or off. The clerk didn't even know where the air conditioner was turned off. In one room a chair replaces a table with a lamp on top. In the bathroom a "table" patched with tape. In the absence of place to put the glasses they used a bench. . And for this room they charged me 273 €. Unbelievable !!! I complained at the hotel (which was no use) and I will complain at booking

Nothing!

Help was terrible. One person behind the front desk doing everything. Check ins, check outs, showing you to your room, answering phone. No one helped with luggage from the car to the room. No one explained the property to you. No one told you the times for eating or functions. Lifeguard was MIA at all times. The top of my umbrella that I paid for was ripped and it took two full days to replace. I complained to the front desk multiple times then I finally went looking for the attendant myself and found him. There were no telephones in the rooms so if you needed another towel or anything you had to go to the front desk and wait on line since there is only one person working. The main hallway light was out and the handle in the shower was so rusted it broke off and a plumber had to come and replace it. As for the parking, there are more cars than spots and if you were lucky enough to get one they were all facing the wrong way so in order to leave you have to drive backwards out of the field you were in because there was such little room that you could not turn around. Beach was very rocky. Myself as well as my son cut our feet on the rocks. Only thing positive about this place is it is right on the water. I would never return. Place was antiquated and unfriendly not to mention that as impossible as it sounds for Italy, the food was terrible. I’ve been to Italy over 20 times. This was the worst. Never again. Thanks