Beautiful windows

On arrival (5:30pm) the house was a complete disaster - it was very upsetting! The previous renters left a mess behind (pictures available). Clearly, they smoked in the house (odor) - therefore left windows and doors open (safety concern). The bathrooms/ toilets were disgusting. Some of the bedsheets (including the comforters) were tossed in the shower. A pile of dirty personal clothes was left behind next as well as dirty dishes in the kitchen and trash piles downstairs. And so on… After contacting VACASA immediately we were informed that local management would be contacted and we would get called back within probably 30 min. Since we did not hear anything after 45 min we called VACASA again and were basically told that there is no time to resolution. We explained to that person that we would then have to rent another place to stay and requested a full refund for not being able to stay at the originally rented house. We were told that he would forward the request and we would get contacted. We NEVER got a phone call from the local VACASA management about the status of the house during our 4 day stay in Franklin, NC. Multiple attempts were made from us to contact VACASA/VRBO and get the case resolved. I feel very sorry for the home owners for having such disrespectful renters in their house. We still are very unhappy with the way this was handled by VACASA. We had to find another accommodation. As of today we have only received a refund for the cleaning fee - ridiculous.

Property was nice and private. Liked the open floor plan very much.

This home was everything we needed for our family of 6 people and 3 doggies! It was very spacious with an open floor plan on both the top floor and the bottom floor… both floors has a large master bedroom with a king size bed, a full size kitchen, and large living room. This house is so large, that it would be easy to house more than the occupancy of eight guests that the listing shows (with a few air mattresses)! There was extra bedding and pillows in the closets. The house is secluded in the woods on a private lot which made it very nice to walk the dogs. There are other houses around but you can’t see them and are not close by. We enjoyed seeing deer in the yard and and the feeling of having our own private property. The house is located within a very short, 4-minute drive of Walmart, Chick-fil-A, and Aldi, and 15 minutes from downtown Franklin.

The home was spacious. And fairly secluded. The decor was eclectic. We stsyed upstairs. 2 complaints, the ice maker in the fridge was not connected, and the plastic tablecloth on the dining table was filthy, not cleaned. Also no place in the shower to put soap or shampoo.

A great location, near both old and new Franklin, NC. A few minor cleaning issues were quickly resolved. There were two black widow spiders at the front door! Glad to find a pet-friendly listing so near to when we needed housing in the area.