Location

The host ghosts us for several hours prior our check-in. We were confirmed check-in at 12/1pm from the host few days before our arrival, but on the day of our arrival the host did not respond to any of our messages, whatsapp and calls. We were forced to wait for the apartment to be cleaned and prepared, outside on the street at 1pm with a elderly and a child of 3 years old. This of course has caused a lot of discomfort and distress to all of us. Only the cleaning lady was trying to help us. The host only responded after our check-in.