Excellent experience with a very personal service.

Great friendly staff and excellent food

The Rockhill was luxurious, clean and the room was exceptional. Staff are pleasant.

Beds outside newr fountain area coukd have been tidier

Great stay!

This place is stunning, very clean and comfortable and the staff are wonderful. We had such fun and were so happy with our choice to stay, we didn’t want to leave!

This is a lovely hotel and property. I was drawn to it by the opulent photos. However, I didn’t realize that we were getting a room in an outbuilding with a view of a huge parking lot when I registered. My fault for not looking closely. It was a lovely new room but not worth the price. My rating is based on the fact that despite the room included 2 king size beds and was listed as a room for 4, they charged extra for our granddaughter. There were only 2 chairs in the room and we had to ask for enough towels for my granddaughter. There was a small kitchenette area in the unit but it was missing a waste basket and towels at the sink. Had to ask several times for a waste basket before one was delivered. My biggest turn of was that the cleaning staff had left someone’s electric toothbrush in the shower for us to deal with.

we checked in and was giving our room which was dirty i was able to write my name on the little table and where the kettle and cups were was so sticky you would have thought someone poured honey or syrup on it i told the reception and she upgraded us to another dirty room which was not checked she just handed us a key for it the hair was sticking out of the hair trap on the shower and a lot of hair over the bathroom floor we got it cleaned but i was not comfortable staying there we stayed the night and big cobweb just above the bed and spider on cealing on other side of bed we asked to speak to a manager reception told us she would be in later we went to church restaurant which is part of rockhill house but a sperate building the manager came down to the restaurant my husband could see her in the kitchen looking out at us and she was in the bar talking to the barman but never came to talk to us and when we went back up to the hotel she was gone she left word she would see us in the morning but again dident it was another manager so i asked for a compleat refund i paid with cash the evening before but she couldent refund me with cash she had to refund on to my card which took 4 days not counting the weekend would not want anyone going through what we went through we went to destress and ended up more stressed