Great.

Too noise, due it is located next to busy road. No restaurant.

The ppl there are really good people! Thanks to the front desk guy he was cool and the Guy that came who spoke English. Love the Hotel and can’t wait to come back and visit

Great little place to stay while in El Progreso. Safe and quiet! Rooms have small flaws, but reception desk employees go over and above to make one feel comfortable. Highly recommend!

The hotel is about 3 miles outside of the city which makes it quiet and feel like you're in a resort.

I booked this room 3 weeks or so prior. I also received a welcome email with instructions and directions and that they were looking forward to Host us. When I arrived to check in the said they did not have my reservation when I showed them my confirmation, they said that the person that schedules the reservation on that site (Expedia) didn’t communicate to them which is why they didn’t have my room. I had four adults and four kids to think about and was planning on staying there because it caught our attention and the hotel looked unique which is why we booked it. I assume he called his managers and they were trying to get us a room but they only had one room with one bed and that was not gonna work. After I explain to him that this is not my problem it was the person who made the reservation who failed to communicate to you guys, so they have to help me figure out a solution. One thing I did appreciate that they had called a hotel nearby and booked the hotel for us without paying another cent. Overall I would have loved to stay there, because again the hotel unique yet I was very disappointed to have to travel hours to a hotel where you think of a place and when you arrived, they say they don’t have your information.

Over all the place was very nice and clean. The staff is very attentive and reliable if you need any help. The only thing is if you don’t have one of the suites you don’t have a microwave or fridge. Other than that I would recommend to any one looking for a cheap retreat and get away. I definitely will be visiting again in the future.

Dirty bathrooms, dirty linens, terrible smells, insects inside room. No food services, no means to communicate with staff Unsafe and ugly location. Sincerely I don't understand how this property is on expedia, doesn't meet the minimum quality expected. It's the worst place i've ever stayed in my life.