The cottage was fine- it's about as good as you'll find in this area. Rating down on cleanliness since there were ants in the house when we arrived and pet hair on the furniture. The location is nice, close to lake. However, communication with the hosts was not great. 1) Check in was at 4 PM. We arrived at 4:30 PM, and the code they gave us to the house didn't work. I called the host and there was no answer. They did call us back and gave us a different code to get into the house. 2) We admittedly only listed 2 adults on the reservation and forgot to add our 2 kids to the reservation. However, we let the host know early in our stay that we had our kids with us, and they didn't raise any issues at that time. The listing allows up to 6 people (we only had 4), and kids are allowed, so we didn't think it was a problem. However at the end of the stay, they sent us a bill for 3x (yes, three times!) the original cleaning fee that we had already paid when we booked the cottage, saying that it was because we didn't add our kids to the reservation. The cleaning fee doesn't appear to change based on the number of people you have on the reservation, so I'm unclear on this reasoning. They also complained that we hadn't stripped sheets off the 2 beds we used, or started a load of laundry before we left. These instructions were on page 5 of an attachment in an email they had sent us nearly 1 month prior. We hadn't received any reminders and there was no printed copy at the cottage.

Lovely, clean, quiet and well located just a short foot path from Lake Buell for delightful kayaking. Very responsive host.

House was adorable! Very clean and updated, perfect size for a family. Great location in the heart of the Berkshires.

Really nice despite the rain