For some reason this place charged me over $300 a night when I booked it a few weeks back. Now the property is asking a little over $100 per night. We received a text message with our check-in info in the afternoon of our check-in day but when we showed up couldn't find out room. We called the main number and no one answered. When we finally got in the place smelled like mold, the AC was a small wall unit for the entire 2 rooms that smelled like cigarette smoke, most of the windows had no covering to the outside. The place was really poorly lit and had a tiny dark alley next to the living room which had an exposed window. There were bugs fliying around inside. The sofa bed was hardly a sofa bed. We stayed for five minutes and left to find another hotel. I sent a message to the management requesting reimbursement for our second night and they have still not responded. I would definitely never recommend that anyone stays at this place!!!

Very basic, but clean and comfortable. No hot water in the bathroom which was probably storm related. No one in the office, but we found a nice cleaning lady who called and was told to let us in. No directions for checking out. Great location, but it has seen better days.

Our destination was Saratoga Springs and this was a half hour away. They were responsive in telling us we could check in automatically but failed to tell us there were 2 properties with the same name so we first went to the wrong one. Fortunately they picked up our call and redirected us. They have tried to modernize the room by painting everything white, except one wall. The result is sterile. The shower stall is tiny and looked unappealing because the paint didn’t stick. Andthe bed had a weird metal base that made a sound like thunder if you bumped into it. But the bed was okay and all the linens fresh. The room is large.

This was a small, quiet property, newly renovated and perfect for a relaxing few days on Lake Luzerne. Clean, well-kept, everything you would need. We would stay here again.

We loved the beach at the property and swam and used the paddle board and kayak. It is very scenic. We had trouble accessing the room code but luckily the manager was on site at the time. There were no breakfast restaurants around. It was very noisy because of nearby traffic in the evening and early morning

Clean property but listing was deceiving. Our room was not on the lake (poolside) and it was very small. There was no table or chair in the room and no dressers. Very limited outlets. Suitcases for 4 people did not fit, we had to stack them between the beds. The shower was very small and old but the water pressure was great. The grounds and outside were in disrepair but there was working AC in the room. Overall it was clean, the beds were comfortable, wifi was fine, there was a mini fridge and microwave, and the pool was nice. A little overpriced but it worked ok for the weekend.

Our stay was OK and the inside of the rooms were good. We were missing soaps in the bathrooms and couldn't find staff to help us. We got in at night and it took us some time to find the place and find parking. The lake access was nice.

This was our 2nd stay at Motel Luzerne. Great motel, and room. Love the views of Lake Luzerne.

The room were nicely decorated and modern. We loved our 1 bedroom with living room unit. It was comfortable and spacious. We loved the contactless check-in and check-out. The lake right at the property with private access was very nice. We're pretty happy with the equipment provided (SUP, canoes, kayaks). Doing s'mores right by the lake at night was really fun. All the activities we booked (rail bike, whitewater rafting, ropes course) were all a few minutes away. Dining options were a bit limited but if you drive 15min north to Lake George, there are plenty of options!

Very clean interior

The hotel has an absolutely beautiful view from the beach and the lake view rooms. We were able to watch eagles swooping and watch the sun rise over the lake. The rooms are super clean and well appointed, great showers, and firm comfy beds. Definitely a chill environment with nice staff. Absolutely love that it’s dog friendly because not many places in the area area. This is going to be one of my new go-tos.

We were in New York to observe the eclipse of April 2024. We found the room very clean, quiet, and well appointed for our needs. The staff was congenial, answering questions and offering suggestions. We would definitely stay here again, and recommend it to our friends.

Our room at the end of the motel overlooked the lake. It was wonderful waking up and looking out the huge picture window from our cozy bed. The motel has been busy updating and its a mixture of old and new, and everything is clean and functional. Our room had a comfy couch, a dining table, and kitchenette. Keurig with K-cups was provided. We had contactless check-in with a door code so never got to speak to the owners.

They had a small issue with our room caught it before our check-in and called us. They upgraded us to a different room to accommodate our needs. I would recommend.

Impressively clean and updated! The rain head shower was exceptional with great pressure.

Clean property. Had a room With a beautiful view of the lake. Full kitchenette but no toaster in the room. Will Come back again if I return in this area

Great view of the property and the Lake very picturesque. Pam was very helpful Will stay again in the future.

Relaxing stay with my husband and I

Had a great stay at Motel Luzerne. Very friendly host who took the time to show us the different features in our room. Very comfortable beds and beautiful views of Lake Luzerne! Close to Lake George for day trips. Will definitely stay here again!

Room was spotless with new furniture. Mattress was comfortable. Good location right on the lake. Note to owner: A full length mirror would be a good addition.

Thank you Pam for being accommodating!! My original reservation was supposed to be Friday-Sunday but when I looked at the weather and saw heavy rain Friday and Saturday, I called Motel Luzerne and Pam was able to switch my dates to Saturday-Monday. I had a wonderful hike on Sunday at Buck Mountain. I liked that the motel was 15 minutes from Lake George, it was too busy at lake George to stay but was very nice that it was so close. I enjoyed walking through the park, the beach, and the mill. I def will come back in the summer because there's a private beach for motel guests.

The property was very modern and clean. The rooms were a perfect size and the view that we had overlooking the lake was amazing. I would recommend this place and I am looking forward to returning in the future

It was exactly what I was looking for and expected.

Love this property. Stayed twice in 2 weeks and can’t wait to stay again. Admittedly the exterior needs some love. But the rooms are so clean and comfortable. The rates are good and Pam and Michael were there to answer any questions. They were very nice and attentive! The lake access is amazing. Enjoyed a nice glass of wine on one of the lakefront decks as the moon rose over the mountains in the distance and a nice cup of tea in the morning as the mist lifted from the lake. Highly recommend for a nice chill getaway

Quiet cozy stay, staff member Pam was very attentive and even upgraded us to the cottage for our dog so we could have plenty of room and privacy. Perfect distance to lake George. Will definitely stay again. Enjoyed our time spent here.

Loved the peace and quiet!

To be fair this property is apparently being reopened. It looks like from probably being closed for 2 to 3 years. I’m just guessing by the looks of things? When we booked the room it said poolside unfortunately the pool is in the middle of being re-opened and cleaned up as it is covered in weeds so high you can’t see the pool. It could be really nice once it’s open but I shouldn’t have paid $300 for a “pool side” view when a pool even available at the time. This is not for anyone that is in a wheelchair or any type of walking disability at least on the North building up the street that we stayed at and in the rooms had been recently updated. The bathroom shower is very small and the shower faucets are small and difficult to operate and has the potential to freeze yourself, or potentially scald yourself if you try to operate it while you’re inside of the shower. The grounds themselves are a bit of a mess and need a lot of repairs and upgrades to probably be considered even a good stay in the ratings. But, I give them a lot of credit for getting this place going again, but until the pool is actual open there needs to be some honesty and when you’re booking it thinking that there is a pool and there really isn’t one available. Maybe it will be ready next week or next month or maybe not this summer?

The private beach (perfect for a small gathering g) is worth every penny

The place is terrible no one on site did not return my call is totally misrepresented on hotel.com made a mistake my not reading other reviews did not stay there would not request a refund

Hotel advertises an outdoor pool but there is none. When I asked about it, I was told that it was at their other property down the street, that this hotel's guests, didn't have rights to that pool, and it's not ready anyway. The owner offered no apology for their misleading & incorrect listing. I reserved a room called LAKESIDE with pictures of it being lakeside with a direct view of the lake. This was not the case at all. Instead, the owners of the hotel were staying in that very room. There was an alarm clock that randomly went off at 6am. It's only option was Snooze. I unplugged it and it continued to go off. I finally put it outside, watched an employee take it, and now the hotel wants to charge me for the clock. The hotel is listed as renovated, but it's merely painted over, as seen in pictures below. It's in the middle of absolutely nowhere and nothing. The family/owners do loud work outside at midnight disturbing guests, then start up again with banging on the walls at 6:30am. They also charge the Full Amount 3 days before you check-in. We stayed 1. When I asked for a refund, I was told they'd have to work it out with Hotels.com. But I paid them directly. I ended up having to file a dispute with my bank to get my money refunded.

Don't let the outside fool you. The room was immaculate and very nice. Bed was stupendous! Rain shower was added bonus! It looks like money is being spent to upgrade the property and I hope to visit again.