We spent about an hour trying to figure out check in. The hotel was not in communication with us and sent no emails. We had to go to a different location to check in which was not on my ticket.

Starling was strong in many areas. The housekeeper let his mouth play him out his tip though. I got no towel change either day but still 5 stars. Sat Sri Akal

No parking available in the property to accommodate all the guests, around the property no parking available to park on the street, to many apartments complex around, customer service terrible and you have to check in a different place 2 / e3 miles away from the property, really inconvenient when you are checking in late.

I wish that I was notified the parking space needs to be reserved, I had to parked my SUV in the public street. Clean room . First time in hotel need to throw out trash myself😅。love seat was broken hole in it. Great part of the room is kitchen was equipped and has a stove; I only stay one solo not have a chance to use it .

Attempted to pick up my keys at noon, but room wasn't available that early. Came back at 4:30 and got room key and parking pass, but when I walked into my room it still wasn't ready. Luckily, I found Emily, the maintenance guy, and a cleaning crew member on site. The whole suite was then cleaned, the mattress was flipped over, the bed was made with fresh linens, and the TV was rebooted. Convenient location, microwave & refrigerator worked fine, A/C was OK, and shower was good. Except for a terrible initial impression, this lodging met my expectations. Waterproof mattress covers should be required by the lodging industry.

Its perfect for a 1 night stay. Didnt like the smell when i walked it but the aircon helped with that. They also let me check in early after speaking to the host.

The smell was horrible chairs and couch had multiple stains check in wasn’t until 4 so after a 7 1/2 hr flight I had to wait 5 more hours to rest

Good expirence