We got to the property around 5PM. The code provided in the email did not work. So we called Vacasa and so they said that the code is not the right one. We were provided with another code. And were told that when we enter the code, to make sure to pull the door toward us and as its unlocking to pull it upwards. Now you can well imagine that this is not how a guest should be treated and have to do in order to enter the room. Just fix the door instead. So we try the new code and also doesnt work. We are then given the code to the lockbox that should have a key. That code works, but no key. There is a second lockbox there that the code has to work, but the code doesnt work. So we are on the phone with them for 2.5 hours. They are trying to reach the manager in the area, but no luck there. We finally booked elsewhere. We get a text at 1:23AM with a new code to try. Now what!? And try communicating with them, there is no one to talk to. Everyone says they will get back. And they don't. Finally they get back me to the next day that the cleaning crew went there and was able to get in. So I asked what code did they use. Maybe there is a 4th code that no one knows about. They did not respond to that. And so I requested a call back and am still waiting.

Loved the stay! Beds were super comfortable. House was very clean and organized we had everything we needed. Beautiful property with a nice outdoor feel. Would definitely recommend this place to a friend