Great Staff And Great Price

Room was decent. Housekeeping came in after first night made 1 bed and left. Odd. Reserved here due to listing saying it had a gym. Staff was confused when I asked where it was then said “it is closed” I don’t think they had one.

The parking lot was covered with trash. The deadbolt on the front door did not work, and one bathroom door knob was missing.

This is my third or forth time staying and all of a sudden there is a security deposit. Guy in the front counter stated that they have been charging deposit fee for over a month and that is a lie. Like I stated, this is my fourth or third time staying and never have I been charge a security deposit. On the other note, they never clean your room other than replace towels.

Stayed for vacation

While my stay was alright and my room was more or less fine inside, this property still has some issues. Hotels.com and Sonesta (parent company) websites listed the amenities to include "Business Center," "Fitness Room," and "Meeting Space." They had none of these. The "Pool" was/is unavailable as it is unkempt and has a forest green algae bloom that most assuredly dates back to at least the previous Winter, if not longer. Room entry door was very poorly hung making poor connections to the door jam; heavily leaking light and outside hot air The area is very impoverished, and many families (with children) reside full time at this complex. This complex tend to be noisy most of the daytime. I felt uncomfortable, and unsafe, during the stay

Terrible

Place was convenient and overall satisfying.

office manager is super cool

Bad experience did not sleep

Comfortable

It was not the best but okay.

The first night I was woken up by fleas in the bed with me and I tried to check out and get a refund , I was laughed at and taunted by the night shift employee so I took his name and planned on talking to the manager after I got off work . I worked late and tired I came back to the room and tried to make the best of it but was pushed out the bed again by the fleas in the room so I went to work early at 4 a.m so that I could try and get out early enough to talk to the manager and when I did get back to the room to get my stuff out and talk to the manager I was unable to get the door to open , the laundry ladies tried to get the door open and so did two other gentleman and were unsuccessful, so my stuff was locked in the room along with my daily medications I take for two days , the manager met with me the day my stuff was locked in the room and said since all this was happening and I did in fact try and file grievances since the first night I stayed there , he wanted to accommodate me a room since I still had the room I was in booked for two days and I denied his offer and told him that I just wanted a refund because the hotel was nothing like the promise that was made in the web page , and I was told that I would still get my refund and that the room was on the house for all my grief I endured from day 1 there , two days later I still didn't get my stuff back was as patient as possible but my meds are very important so I went to the office and was told there was nothing till

Very affordable and great place to stay! The staff listens to your request and try the best to accommodate. If you’re looking for a great place for your family then I highly recommend!!! Very friendly!

Took grandkids for a weekend vacation, was told the pool would be open, which it never did, people smoking weed, which could be smelled in my room, moved rooms and couldn't sleep because the air conditioner sounded like a jet starting and taking off all night. Needless to say we did not stay but the one night. The manager was understanding and apologized.

Awesome

Good price and decent place to rest your head to sleep

Everything is very dirty from the common areas to the rooms, all of the towels are stained, everything looks outdated and there are roaches everywhere, the pool is unusable do to how dirty it looks, all the pool chairs and unbrellas are broken and dirty. If you only want to sleep and only sleep you can pay the money. If you are planning a longer and some how confortable stay then skip this one specially if you have kids!!

Dirty, poor service, dirty pool

friendly staff

Ok

Pesticides and dead cockroaches on the floor upon check-in. There were also stains on and holes in the sheets. One of our pillows were sticky and the whole room had musty smell.

The convenience of it all.

Dirty, poor lighting and does not offer what advertise

At check in the front desk attendant was very friendly and made our check in fast and easy. Lobby was simple and clean. The room was clean and spacious.

The hotel was pleasantly economic & I felt safe although I was traveling solo. The staff were friendly & helpful, and the rooms were quite comfotable

Pool was dirty and green. Needed to be cleaned

Property is under renovation… bathroom doors missing, telephone line does not work, wash basin tap leaks continuously, night table bulbs doesn’t work as switches are missing… cleaning staff is good

I came from out of state and stayed for two nights to attend my mother's funeral. The day of the funeral I arrived back to my room to find my door wide open with no one around. Apparently there was annual ac cleaning that they didn't think to make people aware of. All of my personal items were out as I wasn't expecting a group of strangers to be inside my room. The front desk wasn't very helpful regarding the situation , just stating that they would speak to the owner about it. I'm still highly upset about it all. I didn't receive any call,message or notification that they were going to have people out there. I still haven't had any contact from the front desk, the owner, or anyone regarding it.

Sink was leaking and wet my clothes, no pool the water was green, no fitness center.

Nothing...

They got Big roaches small roaches a lot of gnats inside the room also. The Indian guy that walks the property is very rude and they price hike on certain guest. Staff attendant Shawn is cool though