Check in was terrible. Did all the communications except the most important and it was the code to get in. After a super long day of driving it was not fun going back and forth trying 4 different codes before one worked. Fortunately you do have access to a person who will pick up the phone (which was required at midnight) So super grateful for that. Once in, everything was of good size. Clean. Beds super comfortable. However, bathroom needs some love. We only stayed for a night so it was fine. It is terribly small with no counter space. Really tight for 4 adults if staying for longer than a couple nights. Needs some repair because isn’t the best looking aesthetically but got the job done. Regardless, they seem like a strong professional group to deal with. Despite all this I would think they are good to work with over all.