We booked our stay here because of the indoor pool and spa. There is no spa and the indoor pool is in disrepair and has been for some time. There are holes in the roof. He complimentary breakfast starts at 8:30. We rise at 5:30 and wanted to get coffee. There is nowhere to get coffee without leaving the premises before 8:30. If that is the case should be a coffee maker in the room. Dorm size fridge. What saved this place from getting the lowest score is their staff. All of them are so nice. They do try to make up for the lack of things to the best of theirs ability. The room was very clean. We don’t drink so cannot say anything about the bar.

The property was confusing as it consists of a lodge as well a traditional-looking hotel about half a mile away along with some resort-like activity spaces. My room in the lodge was large and pleasant enough but pretty sparse in its amenities. The furniture and decor was reminiscent of the 1970s but newer of course. There was a coffee urn in the lobby in the morning but the coffee was cold, and the two buffet servers were empty. As for the resort area, the water park was very rundown, and of the four tennis courts, two were overgrown with grass. The bar/restaurant in the lodge was not open. Clearly nobody has put much money into the property in a long time. The staff were mostly young Europeans over here for a working summer and good-intentioned but not very skilled in the hospitality business.

I love that they modernized the rooms but kept the historical charm of the mountain lodge.

Could not get any products had to call 4/5 times ! No one there doors wide open felt very unsafe !!! No ice in machine ! Indoor pool dirty !!!

3 hours waiting for check in End the pool areas is bad condition The breakfast buffet so bad Never back this place

Waited for hours to check in and never got to registration desk. Finally left and never stayed there. Please send refund.

The resort is incredible! We had a wonderful time there, the rooms were incredible and the lake view is gorgeous. Dining options are good, lake view grill was delicious and budget friendly.

Views are incredible, so are the dining options and the mexican menu, try those chicken quesadillas! Resort was renovated recently and the service was exceptional, right from the check in they told us instructions.