Right from the start the host contacted me and I was able to reach them easily with questions and concerns. The reoccurring issue we had was the main door code wasnt working, but the host did eveything they could and fixed the issue. They helped giving us ideas on where we could go eat and visit. It felt really nice to have someone looking after us. Bonus that they pick up your laundry from your room and bring it back. We felt at ease knowing our clothes were being taken care of without us having to use our time to do our laundry. I highly recommend this location to anyone who wants security and friendly hosts.