Access to nearby hotels and restaurants.

We paid for a 2-bedroom apartment with a pull-out sofa bed with ocean view. When we arrived at the resort on 5/26, the front desk informed us the resort did not have a 2 bedroom apartment but had a 1 bedroom apartment with a den and a sofa bed. Booking.com attempted to speak with the front desk about putting us in the room we had paid for, but the front desk started screaming at us and called security. The room they put us in was infested with pests, lizards, cockroaches, and bed bugs. The next day Maui Resort moved us in a 2 bedroom apartment with a twin size floor mattress for a 60 year old couple to sleep on. They ignored our phone calls and text messages the whole time we were there and refused to put us in the 2 bedroom, 2 bathroom, sofa bed apartment we had paid for. They have refused to provide a refund. They ridiculed us for being afraid of the lizards that were in our bedroom and are saying people appreciate wildlife geckos as beeing a part of their landscape.