Amazing room, great service and excellent value.

I wish I could give this hotel a better review. The person who checked us in was very helpful and it was a lovely room. However, it is directly opposite the Minster and our room was on the front of the hotel. The bells rang every 15 minutes the whole night through and for a prolonged period at 7.56am. I was exhausted and near tears the following day, there’s no way I could have stayed a second night. I had earplugs in as I always do, but it is very very loud. I would also suggest the hotel add a lamp or two in the room, it was strange having only the one main ceiling light.

Check in involved note on the door with instructions to walk 3 blocks to another establishment The Olive Branch to pick up our keys. Fortunately it was not raining at the time. Once in our room the WiFi instructions did not work. With no staff on site to help us, no answer to phone calls to 3 different numbers, we had to walk again to Olive Branch to ask the staff for help. Turned out the instructions in the room were incorrect and login was another network and password! Once logged in to the network we had to stand by the widow in the bathroom for a strong enough signal to get online! Unfortunately the whole experience resulted in a rather negative overall take away.

It was lovely

An absolute fantastic stay, couldn't of asked for a better quality hotel for the price at last minute. The communication from the hotel was perfect as we were checking in late and the reception had phoned to check what time to make sure that no requirements were needed. A lovely rustic feel with history of the local area, little additions which made the stay. Bottled water, shortbreads, tea bags and herbal teas. Some may say well every hotel does this, but it with it being an independent chain. I'd go back again without a question. Rooms were spacious and felt like home. Staff were absolutely delightful as well. Thank you so much Brandon & Danielle

Very good location

Beautifully decorated room fantastic bathroom. Had a lovely night's sleep. Perfection!

SMALL CRAMPED ROOM FOR TWO AND BETTER FOR SOLE OCCUPANT. VERY DARK, NEEDS UPDATING SO FOR THE MONEY EXTREEMLY POOR LKE SLEEPING IN A STABLE.

Wonderful room,

Lovely room, great copper bath.

Despite having difficulty signing in (reception was closed), the room was fun and quirky.

Nice Characterful Hotel in good location. Comfortable rooms. The restaurant for the hotel a few minuets walk away. Not great if it is raining