I stayed at this hotel for a total of five nights. The staff were friendly, but the experience had both pros and cons. The area is very noisy, with bars and party venues nearby. On Friday night, we couldn't sleep due to loud music (we were on the 4th floor facing Vallarta Street). The next day, we moved to a room on the 10th floor, but it had a strong drainage or egg-like odor. We were relocated again to the 8th floor, which was fine. One morning, there was no water for 2–3 hours due to city water works. Although the city notified days before, the hotel failed to prepare by filling their water tanks and we had to wait. The breakfast buffet was okay, service was good. The bar staff provided very slow service, and the empanadas were undercooked. If I had known about these issues beforehand, I would still consider staying here but avoiding the 10th floor, and not staying the weekend.

Excellent location. Near many restaurants, cafes and bars. Also, very friendly and attentive employees.

Close to everything I needed, great attention from all the staff, secure parking, rooms have Alexa, smart thermostat, smart lights, smart tv, etc spacious rooms!

The front desk lady who helped us to check in is extremely helpful and friendly. The housekeeping staff did a great job to clean the room. The room is spacious with plenty of plug points. The lighting is impressive. The bathroom is well designed with spacious shower area. The concierge stored our luggage safely with receipt. The location is near to places of attraction. Many good restaurants and pubs are nearby. Overall, a great hotel with great staff.

Loved it, nice details

The location is perfect for visiting Guadalajara. Short walk away from restaurants and bars; always lots of people on the street so it felt pretty safe. Was worried prior to arrival since some reviews mentioned sewage smell in the rooms and shower. At one point the shower did smell of sulfur, but it was very faint and we didn't think it was unbearable. Some setbacks: - The lights and AC are slow to operate and gets reset when the door is opened/closed. - There is an echo device in the room that can only be configured in Spanish; we didn't have trouble with this, but our friends got woken up by the alarm at 5 am and couldn't turn it off - Shower pressure is low Despite these setbacks, we would still recommend staying at this hotel for the convenient location and affordable pricing!

Great hotel to stay. Near Chapultepec Street where you can find many restaurants. This is a new hotel. Only problem is parking. Small parking spaces in the underground and you need to honk to open the gate after hours.

Beautiful property. Modern amenities and clean. Friendly service. My only issue was no wash cloths in the bathroom. I would also suggest adding some wall art or greenery to make the room feel warmer. The rooms are spacious and the bed was very comfortable. No issues with noise from the 6th floor.