It was an outdated place and the air conditioner was not enough for the family room (we brought in our camping fans) but the person at the front desk was nice and helpful. May stay again because of the family room size, but keeping expectations realistic. Comfortable other than the A/C for the most part.

This is a run-down place. We stayed during the summer and the room AC unit barely worked. This place is beyond renovation or update. Considering its condition, this place is not affordable either. I regret that I booked this place.

These guys were in transition and remodeling and these beds were the most comfortable I’ve slept in in a long time! Gracious staff!

Old building. Our door didn't fit square in the frame leaving room at the bottom for something to crawl thru. On the plus side, towels were good. For the same price I could have stayed in a nicer hotel that had breakfast

We were able to rest!

The room was in suboptimal condition. Broken window, smelled like smoke and it was a nonsmoking room. The AC unit made continual noise, hard to sleep as a consequence. Not sure how it received a high rating.

This is the worst motel we've ever visited. Dirty. Unkempt. Dated. Sketchy. We had no door lock other than a chain latch, and the chain latch was only held in by one screw which was halfway pulled out of the wall. I had to repair it myself but it still wasn't ever going to be secure. Thank god for #2. There was trash all over the parking lot and the dirt lot by our room. See the pics. The dumpster from the nearby business was overflowing. So.... Much... Trash... The room was cleaned, but the sheet were stained, the carpet was gross (not just old, but greasy), the bath tile grout was painted (!!!?) and half the paint had worn off so it looked awful. There was no spot in the shower to put soap. The owner promised us that she wouldn't rent the room above us (noise) but two people stayed up there all night making noise while smoking outside the rooms. I'm not easily skieved, but I surely was in the morning after a shower because anywhere I stepped would feel like I was dirty again. Yuch. I honestly would have left except that we had a dog and Hotels.com would still have charged me for the room. This may be the last Hotels.com room we ever book because I was lied to about the condition (and I don't like the rewards program anymore).

The beds are not queen size, the air conditioner did not work, the room smell like mold and cat pee.

This was probably the worst experience of my life. First of the rooms are disgusting. The carpets are all stained and patched together. It smells wet and musty in the rooms. The air conditioner blew out dust and dirt when it was turned on. The windows don’t have locks on them they are “secured” by curtains. I didn’t even get into the bed. We ended up just leaving because it was making my mom sick. 10/10 DO NOT RECOMMEND.

It was the cheapest place in Raton NM, it looked like a 70s throwback but in the hood, the front desk worker was cool, the room looked like it had not been updated in many years, but was actually pretty comfortable.

This is an old motel that needs major updating. The room was rather big but it was dingy with stained carpet. The windows were held shut by metal clothes hangers. The beds were clean with white sheets. There are several other hotels in the area but everything was booked. So this was our last option. We slept fine and that's all we really needed. The water pressure in the shower was enormous! It almost shot my eye out, so be aware.

The staff was very friendly and helpful! The actual motel was pretty run down. The A/C in our room was off, so it was hot when we got in which made it hard to sleep. The windows were “locked” with hangers. The area didn’t feel very safe as we were traveling with small children and our dog and there were multiple stray dogs outside. Overall, if you’re just looking for a quick stay and you’re traveling without kids I think it’s a decent place, but probably not the most kid-friendly facility.

Friendly staff, comfortable beds; was old but kept up ok

Horrible. Spend the extra money and stay elsewhere. The only nice thing was the lady who cleaned the rooms and checked us in. Do not expect anything but a bed. Room is old, shower did not work, coat hangers locking the windows.

Although the Motel is old and run down, there is ample parking for our pickup and U-Haul trailer. The rooms are spacious, clean and the bed is comfortable. The air conditioner was a steady hum instead of the condenser surging and waking you up all night. We would definitely stay here again because the price is so economical.

It's not the nicest place in town, but if you're not prissy and don't mind an older motel, it's by far one of the best values for money. It's locally owned, not corporate, the people are down to earth and nice, and a breath of fresh air. The room was really big with space for my kids to run and play. And I could back my vehicle right up to my room to unload all my suitcases. I would come back. Great price.

When we arrived there was an ongoing argument, which the nice staff member called a local dispute. The window to our room was broken and then glued back together. Parts of the floorboard are sagging. Shower was defaulted to ultra-jet spray-cone. No more dead skin. The town surrounding it was not pedestrian friendly. Ok value overall for the money.

It’s not anything fancy but was great for a good night sleep. Staff was very friendly and helpful. Would stay again next time I drive through.

Pretty bad. Place is old and falling apart

The place didn’t have my reservation, and didn’t have rooms available when I tried to check in. Was also told I’d have to wait an hour or two til a clean room was available at 930pm at the time. Also didn’t get a full refund due to there discrepancies

Don’t expect anything fancy and you’ll be fine. A young couple is working to make this place better and the motel deserves patronage while they upgrade it. Very nice, hardworking owners. My room was very clean and cute, also spacious and bright. The bed was comfortable and the tv worked perfectly. The motel is also conveniently located close to the interstate, with gas stations and restaurants very close.

The room was very clean, bed very comfortable. There was plenty of room to walk my dog. The woman who checked me in was friendly and efficient.

Spacious room

Nice place for transit/overnight stay to rest from a long drive. Comfortable beds and clean sheets, spacious rooms. Would definitely do another transit stay.

It was fine

Very nice & friendly, allowed us to check in early. Bed was comfortable & clean. Area was quiet enough. Nice stop for tired travelers, not fancy but it was restful on a budget.

Would not wish it to my worst enemy.

New Landlords are just getting started and bend over backwards to grant every request. They are doing their best to clean it up and decorate it, fix things, etc. quickly. I'd stay there again, especially for the price!

i am semi truck driver was looking for parking and clean room what can i ask more the front desk person was good it looks like new ownership and they are amazing and great price for simple clean room.