The check-in process was very nice and personable. We were able to check in a little early, which was nice. The location was great and the rooms were appropriate for our family group. Disappointing things included the air conditioning not working on a very hot weekend. We specifically got Unit for the air conditioning. Also, the master shower did not fully work and required some manipulation to get it to work enough to take a shower. Master bathroom door would not close, but the handyman was out very quickly to fix that. Also strong recommendation that the carpet be pulled up and hardwood floors and rugs. Also, the sliding door to the balcony is difficult to open and close. We had a wonderful family time Overall, however, the above difficulties did make it not quite “as advertised“. I would use this rental company again, but would not stay in this unit again until renovations are done.