Air conditioning didn’t work. Made the stay pretty unbearable.

We have just returned from a sunny weekend in Copenhagen. We found the hotel to be quite unpleasant. Firstly, the room was very small and dark. The bathroom was tiny. This was not what was shown on the photos. Secondly, the air conditioning was not working and the room was very uncomfortablly hot. We were unable to sleep. We asked management if we could be moved to a room with working air conditioning, which they reluctantly accommodated. This room was bigger and the air conditioning did work. I found the cleanliness of the hotel to be questionable. We asked several times for our room to ve cleaned and it just did not happen. When i asked again, only the very minimum cleaning was carried out. The floor was dirty and the overall look of the hotel rooms is quite dated. For balance, the lobby area is pleasant and it is close to the metro.

Close to the metro station, location is excellent. Everybody was nice and helping and the breakfast buffet was varied and tasty. The only problem we had was that the cooling and ventilation system is in bad need for an upgrade, so the room was too hot at night, despite 18 degrees outside, so we slept very poorly.

This property is in a brilliant spot for metro access. Also near shops, bistro/bar, Macdonalds.

This property is in a brilliant spot for metro access. Also near shops, bistro/bar, Macdonalds.

The Hotel is very nice, the brakfast was the hilight. Is greatly located in front of the metro. But, we were 3 people and the 3rd bed was not really a bed, tiny and unconfortable. When they come to clean the room, they didn'y even clean the floor, they just made the bed. I never saw in my life an hotel where you can't open the windows!! You have everything to be a great hotel, so just pay more attention in these few things!

The Hotel is very nice, the brakfast was the hilight. Is greatly located in front of the metro. But, we were 3 people and the 3rd bed was not really a bed, tiny and unconfortable. When they come to clean the room, they didn'y even clean the floor, they just made the bed. I never saw in my life an hotel where you can't open the windows!! You have everything to be a great hotel, so just pay more attention in these few things!

Outstanding and very helpful staff in all areas from front desk to restaurant and bar!!! Located right next to the metro station for easy transport to airport and/or sightseeing in Copenhagen. Excellent restaurants and shopping right out the front door. Also excellent wheelchair access and wheelchair accessible rooms. The only shortcomings are if you are driving, as parking is limited--there is underground parking for the hotel, but it is shared with public parking--also there is zero handicap parking for the hotel. A minor point is the carpet, hallways and rooms are a bit 'long in the tooth'. They are clean, but could use some updating.

Outstanding and very helpful staff in all areas from front desk to restaurant and bar!!! Located right next to the metro station for easy transport to airport and/or sightseeing in Copenhagen. Excellent restaurants and shopping right out the front door. Also excellent wheelchair access and wheelchair accessible rooms. The only shortcomings are if you are driving, as parking is limited--there is underground parking for the hotel, but it is shared with public parking--also there is zero handicap parking for the hotel. A minor point is the carpet, hallways and rooms are a bit 'long in the tooth'. They are clean, but could use some updating.

The hotel was very large and in general everything was good so far. Unfortunately, we had to change rooms twice. The first time the air conditioning was set too cold and could not be regulated, the second time the volume in the room (side to the lanes) was really disturbing. Due to the fast and spontaneous moves, I forgot unfortunately 4 things in the 2nd. room that were not found by the housekeeping (a charging cable with plug for my mobile phone, my shirt and pants for sleeping, as well as a ladies's razor in the shower). Despite multiple inquiries, the things were exchanged, which unfortunately does not speak for the staff. Unfortunately, this spoiled the stay a bit. The breakfast was very tasty and rich and the staff at the reception were always very friendly. The location is great for exploring the beautiful city of Copenhagen by train, bike or on foot.

The hotel was very large and in general everything was good so far. Unfortunately, we had to change rooms twice. The first time the air conditioning was set too cold and could not be regulated, the second time the volume in the room (side to the lanes) was really disturbing. Due to the fast and spontaneous moves, I forgot unfortunately 4 things in the 2nd. room that were not found by the housekeeping (a charging cable with plug for my mobile phone, my shirt and pants for sleeping, as well as a ladies's razor in the shower). Despite multiple inquiries, the things were exchanged, which unfortunately does not speak for the staff. Unfortunately, this spoiled the stay a bit. The breakfast was very tasty and rich and the staff at the reception were always very friendly. The location is great for exploring the beautiful city of Copenhagen by train, bike or on foot.

Very nice!

Very nice!

Fantastic location, so well connected with the 3 metro lines. The shopping mall next door was also amazing for buying food for the little one. The bathroom, and carpets could have been cleaner- so many stains left behind. While the rooms aren't cleaned everyday, the service was requested, and not done, leading to us waiting for an hour after dinner to have the room done.

Fantastic location, so well connected with the 3 metro lines. The shopping mall next door was also amazing for buying food for the little one. The bathroom, and carpets could have been cleaner- so many stains left behind. While the rooms aren't cleaned everyday, the service was requested, and not done, leading to us waiting for an hour after dinner to have the room done.

Nice property. My only complaint is the temperature of the room was not well regulated despite adjusting the thermostat. The room was 76 degrees and would not cool down.

Right of the metro station which was very convenient. You most likely will need the metro to get to center city if you’re here for touring. Breakfast had a ton of options and was excellent. Rooms were relatively basic and generally clean. It worked well as a room to have during a conference and then out and about touring. Right near a park and shopping center.

Right of the metro station which was very convenient. You most likely will need the metro to get to center city if you’re here for touring. Breakfast had a ton of options and was excellent. Rooms were relatively basic and generally clean. It worked well as a room to have during a conference and then out and about touring. Right near a park and shopping center.

Nice property. My only complaint is the temperature of the room was not well regulated despite adjusting the thermostat. The room was 76 degrees and would not cool down.

Great place to stay in Kopenhagen in a nice neighborhood.

Great place to stay in Kopenhagen in a nice neighborhood.

This hotel was lovely; quiet, breakfast that was amazing, nice staff, clean. The Frederickberg park nearby was the perfect remedy for jet lag. Would absolutely stay here again.

This hotel was lovely; quiet, breakfast that was amazing, nice staff, clean. The Frederickberg park nearby was the perfect remedy for jet lag. Would absolutely stay here again.

This appears to be a 70’s style decor hotel in downtown Fredericksburg. The small rooms are painted with very dark maroon color and curtains are also very dark maroon, all of which makes room feel even smaller. Shower drains were not draining well. Convenient underground parking.

This appears to be a 70’s style decor hotel in downtown Fredericksburg. The small rooms are painted with very dark maroon color and curtains are also very dark maroon, all of which makes room feel even smaller. Shower drains were not draining well. Convenient underground parking.

Everything was great!!

Everything was great!!

An excellent hotel with helpful staff and services. The hotel is located near the center of Copenhagen with easy access to all the historic sights and attractions. I highly recommend this hotel.

An excellent hotel with helpful staff and services. The hotel is located near the center of Copenhagen with easy access to all the historic sights and attractions. I highly recommend this hotel.

Reception staff were friendly and efficient and very informative. Breakfast however, was a bit of a free for all with no one checking us in and showing us to a table, we could have walked in off the street!!

Reception staff were friendly and efficient and very informative. Breakfast however, was a bit of a free for all with no one checking us in and showing us to a table, we could have walked in off the street!!

We are used to the room is done every day. It was not done the first day and the receptionist said we had to ask for it. We are not used to that.