Great location, three minutes to lake front. Casino next door. 5 star service and amenities. Indoor pool! Gym! Sauna! Amazing breakfast. Great restaurant. Staff was amazing.

Great location, three minutes to lake front. Casino next door. 5 star service and amenities. Indoor pool! Gym! Sauna! Amazing breakfast. Great restaurant. Staff was amazing.

Excellent location very close to the lake and its boardwalk. Parking on site is very convenient.

Excellent location very close to the lake and its boardwalk. Parking on site is very convenient.

The staff was welcoming and helpful. The room was spacious and the bed was comfortable. Loved the rain shower head. It’s very conveniently located right beside the lake and train station. Only a few minutes walk to the town center as well.

The staff was welcoming and helpful. The room was spacious and the bed was comfortable. Loved the rain shower head. It’s very conveniently located right beside the lake and train station. Only a few minutes walk to the town center as well.

Good

Good

Hotel convenient to train station and lake. Check in was not smooth as the first room assigned to us reeked of smoke. Fortunately this was quickly remedied and we were moved to another room. Also at the welcome reception there was a bit of a language barrier or misunderstanding as the option to not clean the room wasn’t explained correctly…she told us it wouldn’t be cleaned for 1 day which would have been fine, but it wasn’t cleaned for our entire stay. We did ask to have it cleaned, but it never was. Tip: go up to the pool area and get clean towels from there. The shower stall seal was ineffective and flooded the floor. Hotel rents decent bicycles at a much lower price than the bike rental shops in town. Overall, our stay wasn’t “grand”… was expecting a more luxurious experience for that price.

Hotel convenient to train station and lake. Check in was not smooth as the first room assigned to us reeked of smoke. Fortunately this was quickly remedied and we were moved to another room. Also at the welcome reception there was a bit of a language barrier or misunderstanding as the option to not clean the room wasn’t explained correctly…she told us it wouldn’t be cleaned for 1 day which would have been fine, but it wasn’t cleaned for our entire stay. We did ask to have it cleaned, but it never was. Tip: go up to the pool area and get clean towels from there. The shower stall seal was ineffective and flooded the floor. Hotel rents decent bicycles at a much lower price than the bike rental shops in town. Overall, our stay wasn’t “grand”… was expecting a more luxurious experience for that price.

This property could be a great place. However there was minimal service( we waited at the bar for over 10 min and then left), the toilet didn’t flush well, and there was a hideous black stain on the carpet. What staff were there were nice, and the location, about 2 blocks from the lake, was ideal.

This property could be a great place. However there was minimal service( we waited at the bar for over 10 min and then left), the toilet didn’t flush well, and there was a hideous black stain on the carpet. What staff were there were nice, and the location, about 2 blocks from the lake, was ideal.

I hated this hotel to be honest. Unless you want to spend a lot of time at the casino I see no reason to stay here. First they made us park about a 1/4 mile from the hotel in a gravel lot when there is a ton of parking right in front of the hotel but we were told that was only for casino guests. They have no where to unload your baggage either so you are expected to walk with all your luggage from the P2 lot. Ridiculous. The bed was as hard as any I’ve ever seen, I could barely stand it, I slept horribly, and my back was killing me the next day. The balcony looks over trash and has no view except of cranes doing construction, which was loud and distracting. The breakfast is expensive so we did not go. There is a very large step into the shower, it sits up at least 9-10 inches, which is very unsafe, especially getting out when wet as there is nothing to hold onto. No English channels or access to Netflix or something on tv (except news). I stayed at 5 hotels on my European vacation and this was by far the worst.

I hated this hotel to be honest. Unless you want to spend a lot of time at the casino I see no reason to stay here. First they made us park about a 1/4 mile from the hotel in a gravel lot when there is a ton of parking right in front of the hotel but we were told that was only for casino guests. They have no where to unload your baggage either so you are expected to walk with all your luggage from the P2 lot. Ridiculous. The bed was as hard as any I’ve ever seen, I could barely stand it, I slept horribly, and my back was killing me the next day. The balcony looks over trash and has no view except of cranes doing construction, which was loud and distracting. The breakfast is expensive so we did not go. There is a very large step into the shower, it sits up at least 9-10 inches, which is very unsafe, especially getting out when wet as there is nothing to hold onto. No English channels or access to Netflix or something on tv (except news). I stayed at 5 hotels on my European vacation and this was by far the worst.

Very convenient location, making it easy to explore Bregenz by foot. Right next to the train station, but still quiet and felt safe. Steps away from the pathways along the waterfront. Rooms were clean and spacious. Staff were very friendly. Next time I’m in Bregenz, I’ll book here again!

Very convenient location, making it easy to explore Bregenz by foot. Right next to the train station, but still quiet and felt safe. Steps away from the pathways along the waterfront. Rooms were clean and spacious. Staff were very friendly. Next time I’m in Bregenz, I’ll book here again!

Great location and friendly staff. We and our dog felt very welcomed.

Enjoyed a lovely stay with friendly staff. Everything was great but the non smoking room was used for smoking just shortly before my stay and smelled still a lot like cigarettes.

Great location and friendly staff. We and our dog felt very welcomed.

Enjoyed a lovely stay with friendly staff. Everything was great but the non smoking room was used for smoking just shortly before my stay and smelled still a lot like cigarettes.

Amazing place to stay

Amazing place to stay

Nice hotel with very nice Beds

Nice hotel with very nice Beds

Alleen was op de kamer gerookt

Alleen was op de kamer gerookt

This is not a four star hotel by all means. Turning the Mercure into a genuine 4 star was not successful.The rates are way too high.

This is not a four star hotel by all means. Turning the Mercure into a genuine 4 star was not successful.The rates are way too high.

Parking not really clear , as I arrived late I ended up staying at the casino parking place which costs 2.50 per hour !!

Parking not really clear , as I arrived late I ended up staying at the casino parking place which costs 2.50 per hour !!

This is a great hotel. The staff are excellent and so attentive. The facilities are amazing and the spa/sauna services are great. Unfortunately we didn't have great weather for our stay so we made full use of the spa facilities and had a very relaxing stay. Rooms are large and well equipped. It would have been good if the Cast functionality had worked on the TV, but that is not vitally important. Location is excellent with only a short walk to restaurants and shopping, plus the promenade next to the lake is beautiful. Parking is very reasonable and easy to navigate. Overall great stay with Grand Hotel. I would definitely recommend.

This is a great hotel. The staff are excellent and so attentive. The facilities are amazing and the spa/sauna services are great. Unfortunately we didn't have great weather for our stay so we made full use of the spa facilities and had a very relaxing stay. Rooms are large and well equipped. It would have been good if the Cast functionality had worked on the TV, but that is not vitally important. Location is excellent with only a short walk to restaurants and shopping, plus the promenade next to the lake is beautiful. Parking is very reasonable and easy to navigate. Overall great stay with Grand Hotel. I would definitely recommend.