Your website says they are pet friendly but when you sign in it says NO PETs. There was a big black bug on the floor and something else unidentifiable. The breakfast is all carbs so if you need protein in your breakfast, choose another hotel.

Nice

1 minute from exit. Quiet. Friendly staff. And most important sparkling clean.

Forgot part of my phone charger, woman at the desk found me one to use.

We found mouse poop in our bed.

The toilet would not flush completely. We did not report until morning when we left. There were very few people staying there, but someone was right beside us with an alarm going off at 3 am and someone directly above us was loud. Great low price, but not worth the hassle.

Very comfortable and clean

Seems nice but just arrived lady at check in was very nice and helpful.

No hot water in shower and no shampoo. TV worked but not hooked to any service to watch tv.

Warm reception, good rooms, affordable price (especially with pet). Can’t ask for much more than that.

Front desk person was pleasant, room was clean

Very well appointed for the price! Doing a quick stop in Abingdon on the way to DC and did not want to spend a fortune. Was impressed by the cleanliness, updated rooms, and super friendly staff. Would stay here again!

Lovely, large room. Great breakfast. Helpful staff. We had a quick overnight but it was great.

The staff were friendly and helpful but the hotel wasn’t great. Had to move rooms due to a noisy heater and musty room. The 2nd room was much better. My biggest surprise was we had to pay $10 for a crib. I’ve never had to pay for a hotel crib before but I needed a crib so I had to pay. I’ve stayed in worse but for the price I was expecting better. Giving 2 stars instead of 3 for being charged for the crib.

The lady at the front was helpful when I checked in. However, the room was a bit run down. The lampshades were bent and cracked. The sheer curtain was badly torn. The tub faucet leaked constantly. There were some stains on the ceiling. Also, with multiple unlocked entrances from the parking lot, it felt a little unsafe.

It was exactly what we were hoping for in a one night stay

Nice place to stay. Friendly staff!

It was safe and clean with rooms that opened to an indoor hallway.

Premium bedding, nice towels, very clean and quiet. Definitely worth the price!

I have stayed here three times recently and I will continue to return to this hotel. I am in the process of moving into the area. I stayed at a few different hotels before my first stay at the Clarion Pointe hotel. This hotel is by far the best affordable hotel in the area. Each time I stay here I have interactions with different staff members, and with our fail, everyone has been kind and helpful. The entire team is focused on customer service and they seem to enjoy being a part of this hotel's team. This is now my go-to hotel for the duration of my time moving and getting settled into the area.

Need longer shower curtains

Clean room and super comfy bed. Front desk attendant was very friendly and welcoming. 😃

Clean and comfortable! Loved the bed pillow and blanket. & they have cable and app options for tv. Great safe solo trip.

This was a halfway stop on the way to Pensacola. It was very comfortable and convenient! Clean and staff nice

Staff was friendly and professional. Found clothing from previous guest inside the closet. No working TV cable.

Friendly staff; snack bar available for late arrivals who missed dinner. Not terrible breakfast.

Nice

Everything was great about this hotel except for the free breakfast was not kept stocked. We came down around 7:30-8am and everything was pretty much gone and they seemed like they weren’t going to refill anything. I asked for more creamer/ half and half for the coffee. The milk was gone for cereal, yogurt was gone, no fruit. Just a waffle or toast was available.

No issues

Only thing that was good about the hotel was it had big screen TV in the room. And the food wasn't at the par and didn't have a hot tub in the pool was closed and their tub wasn't deep enough to soak in. And the bed was uncomfortable and wore out

We were there for my son to take his dad to the race..where I have hurt my back I’m not able to do all that walking so I stayed around the room while they went. Would have been better with a better tv.The staff was very friendly. The room was very clean and organized.. The water pressure in bathroom shower was unbelievable.. It had a message shower head that felt great. But the TV was another story. The carrier was in the middle of negotiating their contract, therefore you really didn’t have anything to watch. There wasn’t any of the free app like Freevee.. there were only about 3 app on the tv and 2 of them were in negotiations. But it was nice and quite. The area felt like it was safe..

Pool was not usable condition