The first room had spider webs. I requested another room with smelly trash in front of the next-door room. There was no elevator. The staircase was dirty. The receptionist Mercedes was awesome and understanding. This hotel needs to be closed for remodeling or hire a maintenance crew.

Great Breakfast. Very friendly.

Great Breakfast. Very friendly.

I felt like I was in a apartment. Felt very safe. Would stay there again.

I felt like I was in a apartment. Felt very safe. Would stay there again.

Great place to stay close to chris Park close to the mall close to lots of bars. Great staff nice swimming pool basketball court places to cook your food on the grill.

Great place to stay close to chris Park close to the mall close to lots of bars. Great staff nice swimming pool basketball court places to cook your food on the grill.

Nice stay

Nice stay

We had trouble with our door keys quite a bit, which was frustrating. Room was cold and not way to adjust and smelled a bit moldy.

We had trouble with our door keys quite a bit, which was frustrating. Room was cold and not way to adjust and smelled a bit moldy.

Worst experience ever! Dirty inside and outside off the room and inside the room smells really bad and bed was not made well. We wanted to change rooms but they didn’t have any available. So we decided to leave the hotel. And find another hotel.

Worst experience ever! Dirty inside and outside off the room and inside the room smells really bad and bed was not made well. We wanted to change rooms but they didn’t have any available. So we decided to leave the hotel. And find another hotel.

After checking in, our key would not open our room door. While the staff was quick to respond, they were unable to fix the door, although we were able to get into the room. Then after being in the room for just a few minutes, we quickly realized the air conditioner was not working at all. Additionally, everything seemed stained or dirty, and the room reeked of carpet deodorizer. We checked out, requested a refund, and booked a room down the street at a hotel that was clean and air conditioned.

After checking in, our key would not open our room door. While the staff was quick to respond, they were unable to fix the door, although we were able to get into the room. Then after being in the room for just a few minutes, we quickly realized the air conditioner was not working at all. Additionally, everything seemed stained or dirty, and the room reeked of carpet deodorizer. We checked out, requested a refund, and booked a room down the street at a hotel that was clean and air conditioned.

We had to go back several times to the front desk because our room key cards wouldn't work properly. We thought the front desk clerk fixed it the first time. But no....one card worked and the second one didnt. Went back again. Its a hassle to take time to get something fixed that's not in your control. Also, the " world class fitness center " wasnt. I'm dumbfounded how most of these places dont have decent gym equipment.

We had to go back several times to the front desk because our room key cards wouldn't work properly. We thought the front desk clerk fixed it the first time. But no....one card worked and the second one didnt. Went back again. Its a hassle to take time to get something fixed that's not in your control. Also, the " world class fitness center " wasnt. I'm dumbfounded how most of these places dont have decent gym equipment.

Room was nice and comfy. It had wear and tear to it but otherwise it was clean

Room was nice and comfy. It had wear and tear to it but otherwise it was clean

The staff were very friendly. The lobby was nice. The breakfast was delicious. The rooms were dingy and outdated. The couch was sagging and dirty. The carpet felt dirty when walking on it. Overall, for the price we paid, I would not stay here again.

The staff were very friendly. The lobby was nice. The breakfast was delicious. The rooms were dingy and outdated. The couch was sagging and dirty. The carpet felt dirty when walking on it. Overall, for the price we paid, I would not stay here again.

I rely heavily on reviews when booking trips, so I am obligated to say: DO NOT BOOK THIS HOTEL. 1) the hotel is in terrible condition. Very run down and the rooms are not clean at all. When we arrived, the toilet in the room did not flush properly so I called the front desk and they told me no one was available to fix it so they had to move us to a new room (which was equally bad by the way). While I appreciate them trying to solve the problem, my husband and I had JUST moved a ton of baby stuff from our car to the room so it was very inconvenient with a sleepy infant. 2) there were groups of teenagers in the parking lot smoking weed and drinking. 3) am obviously intoxicated individual was wandering the parking lot arguing with the air. We did not trust the property enough to eat the breakfast since everything was so disgusting. I reiterate: DO NOT BOOK THIS HOTEL. These issues are not one offs. You have been warned.

I rely heavily on reviews when booking trips, so I am obligated to say: DO NOT BOOK THIS HOTEL. 1) the hotel is in terrible condition. Very run down and the rooms are not clean at all. When we arrived, the toilet in the room did not flush properly so I called the front desk and they told me no one was available to fix it so they had to move us to a new room (which was equally bad by the way). While I appreciate them trying to solve the problem, my husband and I had JUST moved a ton of baby stuff from our car to the room so it was very inconvenient with a sleepy infant. 2) there were groups of teenagers in the parking lot smoking weed and drinking. 3) am obviously intoxicated individual was wandering the parking lot arguing with the air. We did not trust the property enough to eat the breakfast since everything was so disgusting. I reiterate: DO NOT BOOK THIS HOTEL. These issues are not one offs. You have been warned.

We had not stayed at this property since 2020. It has certainly gone downhill since out last stay. Overall the buildings and rooms have become very "tired" and "well used". Places where touch-up paint had been applied in the stairwell and the room were very poorly done. There was no lighting in the stairwell of our building which made it difficult to use the stairs to the 2nd floor without our cell phone flashlight. The A/C in the suite worked well but it is loud. Although the bathroom and beds were clean and the kitchen appeared so also (didn't use kitchen), the chocolate brown carpet left me wondering how much dirt could likely be buried in it. The A/C return vents (2) were coated in a sticky dirt/dust. There is no exhaust fan in the bathroom. Towels were adequate. Housekeeping is every-other day. We did not use the pool but the front desk was happy to announce it was now open and several people were using it. We only ate breakfast 1 morning as we found it was less than adequate so we were forced to find breakfast elsewhere. The location is very convenient to many places and easy to access off the interstate. It is quiet at night as it is located in an office park area. Overall, we will not stay there again as there are many other hotel options in the area. Too bad Hilton has let this property get so run down.

We had not stayed at this property since 2020. It has certainly gone downhill since out last stay. Overall the buildings and rooms have become very "tired" and "well used". Places where touch-up paint had been applied in the stairwell and the room were very poorly done. There was no lighting in the stairwell of our building which made it difficult to use the stairs to the 2nd floor without our cell phone flashlight. The A/C in the suite worked well but it is loud. Although the bathroom and beds were clean and the kitchen appeared so also (didn't use kitchen), the chocolate brown carpet left me wondering how much dirt could likely be buried in it. The A/C return vents (2) were coated in a sticky dirt/dust. There is no exhaust fan in the bathroom. Towels were adequate. Housekeeping is every-other day. We did not use the pool but the front desk was happy to announce it was now open and several people were using it. We only ate breakfast 1 morning as we found it was less than adequate so we were forced to find breakfast elsewhere. The location is very convenient to many places and easy to access off the interstate. It is quiet at night as it is located in an office park area. Overall, we will not stay there again as there are many other hotel options in the area. Too bad Hilton has let this property get so run down.

This was the worst managed Hilton property that we’ve ever stayed. They did not have any maintenance or housekeeping available at night our toilet overflowed and they had no cleanup available or personnel to help with the toilet. It was terrible plus they did not have clean towels

This was the worst managed Hilton property that we’ve ever stayed. They did not have any maintenance or housekeeping available at night our toilet overflowed and they had no cleanup available or personnel to help with the toilet. It was terrible plus they did not have clean towels

Very disappointed with this Hilton property. I changed rooms twice. The first room was not clean. The second room was not cooling properly. I stayed in the third room the but still was not pleased at all. Water dripping from the pipe under the bathroom sink coming onto the floor. A drawer that would never stay closed and a crack on the cooktop in the kitchen. An iron, but no ironing board. VERY outdated and says it's a 4-star hotel. I asked the manager to comp my room for one night after moving from room to room. She stated she would not because they rectified getting me into another room. Yes, another room that was horrible. She offered me 5000 points as a Hilton Honors member. I didn't want points, I really deserve a refund. I will NEVER stay at this 2 star property again. The manger needs more training in customer service. Only one person at the front desk (Mercedes did her best) with several guests trying to check in....and the manager is in the back.

Very disappointed with this Hilton property. I changed rooms twice. The first room was not clean. The second room was not cooling properly. I stayed in the third room the but still was not pleased at all. Water dripping from the pipe under the bathroom sink coming onto the floor. A drawer that would never stay closed and a crack on the cooktop in the kitchen. An iron, but no ironing board. VERY outdated and says it's a 4-star hotel. I asked the manager to comp my room for one night after moving from room to room. She stated she would not because they rectified getting me into another room. Yes, another room that was horrible. She offered me 5000 points as a Hilton Honors member. I didn't want points, I really deserve a refund. I will NEVER stay at this 2 star property again. The manger needs more training in customer service. Only one person at the front desk (Mercedes did her best) with several guests trying to check in....and the manager is in the back.

I booked a suite for 6 for one night, following a baseball game. When we returned to the room to set up the pull out coach, there were no pillows or blankets for the bed, so 2 of the guests. We called three times to get an answer and immediate hang up. Then walked down to the lobby to find the worker cleaning and with an attitude asking what we needed and questioning us when we said it wasn’t in the room. Then when he gave us the bedding, he only had one soft blanket and one pillow available. We are lucky we had an extra pillow in our car for our friend because the hotel couldn’t provide it. We also had problems with the room cooing down. The room temp was 74° but we set it at 68° and it kept getting hotter! The hotel is clean and a great location, but the bedding and temp situation really ruined it for us. End of the day, a hotel is where you should sleep. If you can’t sleep well then what is even the point of a hotel?

I booked a suite for 6 for one night, following a baseball game. When we returned to the room to set up the pull out coach, there were no pillows or blankets for the bed, so 2 of the guests. We called three times to get an answer and immediate hang up. Then walked down to the lobby to find the worker cleaning and with an attitude asking what we needed and questioning us when we said it wasn’t in the room. Then when he gave us the bedding, he only had one soft blanket and one pillow available. We are lucky we had an extra pillow in our car for our friend because the hotel couldn’t provide it. We also had problems with the room cooing down. The room temp was 74° but we set it at 68° and it kept getting hotter! The hotel is clean and a great location, but the bedding and temp situation really ruined it for us. End of the day, a hotel is where you should sleep. If you can’t sleep well then what is even the point of a hotel?

Definitely renting from this place again. Best breakfast I’ve ever gotten from a hotel