Nice old motel but needs updated Better management, person on duty was trying to do everything on her own

The room was disgusting. It smelled of animal urine badly. There was hair in the shower. Specs of god knows what on the walls in the bathroom. The floor was disgusting. There was a splatter of white stuff on the TV that was never cleaned off. The sheets were super rough and didn’t fit the beds. And kept coming off the mattress. And when the front desk was asked about any of these things they made excuses as to how they could not make anything better…… There WAS a tiny potpourri pouch hanging in the room to try and “mask” the pee smell. It didn’t help. The hairdryer also seemed to have been ripped out of the wall and they never cared to fill the holes. Disgusting, disappointing and I’ll be emailing about a refund on my pet fee: since MY pet isn’t the one who made that room smell like that. GROSS.

The room was disgusting. It smelled of animal urine badly. There was hair in the shower. Specs of god knows what on the walls in the bathroom. The floor was disgusting. There was a splatter of white stuff on the TV that was never cleaned off. The sheets were super rough and didn’t fit the beds. And kept coming off the mattress. And when the front desk was asked about any of these things they made excuses as to how they could not make anything better…… There WAS a tiny potpourri pouch hanging in the room to try and “mask” the pee smell. It didn’t help. The hairdryer also seemed to have been ripped out of the wall and they never cared to fill the holes. Disgusting, disappointing and I’ll be emailing about a refund on my pet fee: since MY pet isn’t the one who made that room smell like that. GROSS.

Our sink in the bathroom would not drain, neither would the tub. Told the front desk about it and the said “ yeah, we know, we’ve tried everything and can’t fix it”. I asked why they would rent a room like this, they shrugged their shoulders and said that the owner needs to make the money from it…. Would never stay here again

Splurge and spend a little extra money to stay at a different hotel. The receptionist was very sweet, but this was one of the grossest hotels I’ve ever been in. After an hour of sitting in the hotel room, not wanting to set my bag anywhere or take my shoes off, I packed up and went to the AmericInn in Pequot Lakes, which is extremely clean. The Nisswa Inn & Suites has so much potential to be a lovely hotel. Someone needs to buy it and revamp, or the owners need to invest some time and money into it. I wish I had read all other reviews before wasting money.

Every room i've booked through Expedia, has had something wrong with it. What gives?! Last 1, pool had been down for months. MONTHS!! This place, hot tub is down. Do better Expedia!! Update your page.

small town place with a small town field! Everything was wonderful. Very quiet place.

small town place with a small town field! Everything was wonderful. Very quiet place.

Was very musty, smelling as pets are allowed. If you’re very sensitive to smell, wouldn’t recommend . No smoking is allowed. No smoking is allowed unfortunately, other guests did not abide by that rule

Room smelt musty, smoky

Room smelt musty, smoky

Was very musty, smelling as pets are allowed. If you’re very sensitive to smell, wouldn’t recommend . No smoking is allowed. No smoking is allowed unfortunately, other guests did not abide by that rule

I love the area …so I’d like to stay again…. But no pool, tub, no room tub… no working TV. A bit smelly. Maybe compromise on the price if those things aren’t available that are in the listing. Ben more old be forgiven. When I try again I guess ll ask more questions.

Good stay, Room was clean. Air cond worked well, bed was comfortable. Overall Ok. Wish the hot Tub had been working.

Good stay, Room was clean. Air cond worked well, bed was comfortable. Overall Ok. Wish the hot Tub had been working.

I love the area …so I’d like to stay again…. But no pool, tub, no room tub… no working TV. A bit smelly. Maybe compromise on the price if those things aren’t available that are in the listing. Ben more old be forgiven. When I try again I guess ll ask more questions.

Sink didn’t drain, toilet was loose, gum under table, no sheet on the bed, night lock on door wouldn’t lock. When I complained to manager, they said they’ll have to talk to housekeeping, no offer of any discount on the room. We were ready to go sleep in our car!

Sink didn’t drain, toilet was loose, gum under table, no sheet on the bed, night lock on door wouldn’t lock. When I complained to manager, they said they’ll have to talk to housekeeping, no offer of any discount on the room. We were ready to go sleep in our car!

Room was dirty and smelled like pee. The front desk lady was friendly.

Room was dirty and smelled like pee. The front desk lady was friendly.

The beds were too soft, mattresses should be updated, no ice machine works

The beds were too soft, mattresses should be updated, no ice machine works

Very quiet, clean, nice nice room.

Very quiet, clean, nice nice room.

The continental breakfast needs improvement

The continental breakfast needs improvement

The room was in poor repair.

The room was in poor repair.

I’m requesting Expedia’s assistance in getting my money refunded for my stay on August 16th and 17th. The mattress had a disgusting blood like stain on it that we discovered on the morning of the 18th because the sheets came off the bed. Management was made aware of the mattress on the 18th when we checked out but the manager, Julie was out until 4:00. I called and talked to Julie on the 18th at 5:00, she said she needed to talk to the owner on Monday the 19th and she would call me. Julie never called me and I called again on the 19th, 20th and finally on the 21st I called again and Julie answered the phone and told me that she talked to the owner on the 19th but wouldn’t do anything. Personally, I don’t think Julie talked to the owner. This mattress needs to be removed from the hotel so no one else sleeps on it. I paid $350 a night and I want a full refund. I’m can send you a picture of the mattress. Please advise and thank you. Toni

The staff did not have a clue as to what to do. They had no ice machine. My TV didn’t work. I would definitely not recommend anybody to go to this place to stay. The carpets were filthy. Left a day early and she didn’t even know how to credit my charge card so now I’m waiting to make sure that it got credited and if I didn’t, I will be making a phone call to the manager

I’m requesting Expedia’s assistance in getting my money refunded for my stay on August 16th and 17th. The mattress had a disgusting blood like stain on it that we discovered on the morning of the 18th because the sheets came off the bed. Management was made aware of the mattress on the 18th when we checked out but the manager, Julie was out until 4:00. I called and talked to Julie on the 18th at 5:00, she said she needed to talk to the owner on Monday the 19th and she would call me. Julie never called me and I called again on the 19th, 20th and finally on the 21st I called again and Julie answered the phone and told me that she talked to the owner on the 19th but wouldn’t do anything. Personally, I don’t think Julie talked to the owner. This mattress needs to be removed from the hotel so no one else sleeps on it. I paid $350 a night and I want a full refund. I’m can send you a picture of the mattress. Please advise and thank you. Toni

The staff did not have a clue as to what to do. They had no ice machine. My TV didn’t work. I would definitely not recommend anybody to go to this place to stay. The carpets were filthy. Left a day early and she didn’t even know how to credit my charge card so now I’m waiting to make sure that it got credited and if I didn’t, I will be making a phone call to the manager