This room doesn't deserve a star of any kind . The place was filthy. The first room i was in had mold on the shower wall and the shower curtains were filthy. The second room had holes in the sheets and spread. And the mattress was hideous.

This room doesn't deserve a star of any kind . The place was filthy. The first room i was in had mold on the shower wall and the shower curtains were filthy. The second room had holes in the sheets and spread. And the mattress was hideous.

Excellent customer service. The staff was very friendly and welcoming. Great price for a great stay.

Excellent customer service. The staff was very friendly and welcoming. Great price for a great stay.

Friendly staff! Lots of food and drink options close by. True pet friendly, even cats. Large breakfast buffet, until 10 am! Love this place!

Friendly staff! Lots of food and drink options close by. True pet friendly, even cats. Large breakfast buffet, until 10 am! Love this place!

Air conditioning unit very noisy. Bath tub has rust and water temperature difficult to control and water pressure very weak. The staff were amazing though.

Air conditioning unit very noisy. Bath tub has rust and water temperature difficult to control and water pressure very weak. The staff were amazing though.

This Quality Inn is very dated and tired. There was nothing about the room that was inviting. Dark even with lights on. Towels need to be replaced, the hand towels were literally threadbare. The bathroom door would not close. Shower was dangerous! Very difficult to turn on and then the water temp would go from scalding to ice cold within a matter of seconds without touching the dial. Also, the rooms are accessed from outside, which does not make you feel secure. I would never stay at this hotel again, subpar! I will say the staff was polite and helpful.

This Quality Inn is very dated and tired. There was nothing about the room that was inviting. Dark even with lights on. Towels need to be replaced, the hand towels were literally threadbare. The bathroom door would not close. Shower was dangerous! Very difficult to turn on and then the water temp would go from scalding to ice cold within a matter of seconds without touching the dial. Also, the rooms are accessed from outside, which does not make you feel secure. I would never stay at this hotel again, subpar! I will say the staff was polite and helpful.

A

A

No swimming pool as promised, I want my compensation for this. I am not fool to pay extra money for pool and later on NO POOL

No swimming pool as promised, I want my compensation for this. I am not fool to pay extra money for pool and later on NO POOL

Overall great location good value for the money.

Overall great location good value for the money.

The manager was very nice.

The manager was very nice.

Comfortable room with fridge and microwave. Convenient to shops/restaurants. Front desk…especially Randy, are very nice and helpful.

Comfortable room with fridge and microwave. Convenient to shops/restaurants. Front desk…especially Randy, are very nice and helpful.

Recommend

Recommend

The staff at check in was helpful. How ever the staff at checkout seemed to be overwhelmed.

The staff at check in was helpful. How ever the staff at checkout seemed to be overwhelmed.

Best hotel breakfast by far, very clean modern building, staff are friendly, house keeping comes every day (most quality inns don’t do that), as far as food or shopping, literally everything is right there and mt Juliet is not far (there’s a large shopping center right off the interstate in mt Juliet. From the hotel to broadway in Nashville is about a 30-40 minute drive depending on traffic

Best hotel breakfast by far, very clean modern building, staff are friendly, house keeping comes every day (most quality inns don’t do that), as far as food or shopping, literally everything is right there and mt Juliet is not far (there’s a large shopping center right off the interstate in mt Juliet. From the hotel to broadway in Nashville is about a 30-40 minute drive depending on traffic

Would stay again

Would stay again

Our stay was pretty decent however very noisy! We stayed on the right side of the building which is right next to a fast food place called "Cook Out" which apparently stays open most of the night and is only a drive thru. We stay up late so it didnt particularly bother us too much but for others, just FYI, very loud. Also another story while we were there, we were standing outside around 1 am and this guy was just walking around. I laughed and said to my husband, "uh oh, he looks like he forgot where he parked!" He was stumbling, obviously drunk! He finally stopped and the poor man looked at us and asked us if we could please call him a cab! He was a very polite man and had apparently been to a local bar nearby. We got him a ride and got him home safely! But again, the hotel was very good, just very loud.

Our stay was pretty decent however very noisy! We stayed on the right side of the building which is right next to a fast food place called "Cook Out" which apparently stays open most of the night and is only a drive thru. We stay up late so it didnt particularly bother us too much but for others, just FYI, very loud. Also another story while we were there, we were standing outside around 1 am and this guy was just walking around. I laughed and said to my husband, "uh oh, he looks like he forgot where he parked!" He was stumbling, obviously drunk! He finally stopped and the poor man looked at us and asked us if we could please call him a cab! He was a very polite man and had apparently been to a local bar nearby. We got him a ride and got him home safely! But again, the hotel was very good, just very loud.

Not all Quality Inn's are created equal. I typically stay at the Quality Inn in Lebanon off of I-40 Highway 109. It is very clean and new. That facility was completely booked when I needed to visit, and so I picked the closest location, so we stayed at this location. The property is disgusting. All entrances are exterior. The rooms were so gross and are in dire need of updating. The comforter had been patched, the walls are in dire need of painting and cleaning. There was ick all behind the bed, TV, etc. There really is no cleaning these rooms. They need to be gutted and painted. The office and cleaning staff were very nice, courteous and accommodating. But net/net - don't stay here.

Not all Quality Inn's are created equal. I typically stay at the Quality Inn in Lebanon off of I-40 Highway 109. It is very clean and new. That facility was completely booked when I needed to visit, and so I picked the closest location, so we stayed at this location. The property is disgusting. All entrances are exterior. The rooms were so gross and are in dire need of updating. The comforter had been patched, the walls are in dire need of painting and cleaning. There was ick all behind the bed, TV, etc. There really is no cleaning these rooms. They need to be gutted and painted. The office and cleaning staff were very nice, courteous and accommodating. But net/net - don't stay here.