Front desk representative was mean and rude along with the manager

Front desk representative was mean and rude along with the manager

We booked a king bed, got to the room and the thermostat did not work. So they asked if we would move to a room with two twin beds and we did no discount was offered as they had no more king bedrooms. Asked for additional towels because we did Not want the room cleaned they said we would have to get them in the morning as they did not have any. In the morning when I went to the desk They did not have any then either.

We stayed 2 nights. 1st night we had a 2 bed room for @ $100 and 2nd night we stayed in the 1 king bed room for @$95. Both rooms were wonderful! We stay in hotels a lot because we travel for work and the rooms we get are always between $80-100 and these rooms were by far the best rooms we have ever had in this price range. Both rooms were clean, had comfortable beds with plenty of pillows and nice bedding, they both had nice work space area in them with desk and chair. Each room has a nice large TV and the channel selection was great with many movie channels. The king room had a couch with a chaise lounge and a laptop table which was great! The 2 bed room had a chaise lounge chair with laptop table as well. Both rooms had a fridge and microwave. They had side tables on each side of bed a long with built in USB ports, c ports, and electrical plug ins which was great because most hotels only have a table on one side of bed and I always end up on side with no table or plug ins. There was a lot of lighting from overhead to various lamps all over the room. The bathroom was large with large, nice walk in showers with glass doors, and good lighting and ample counter space. They also had Dove shampoo, condition , soap, and lotion which I love! The breakfast was really good. They had coffee and various creamers, waffles,etc. they had nice dining and sitting areas at the front of hotel w/ large TV and couches as well as a business area .Staff was very helpful & nice! Thanks!

This is a continuance from my other review.... We had a wonderful stay both nights. It was quiet, convenient to walk or drive to get food or shop and easy access to highway. Staff was very nice. We will definitely be back!! Thank you for a wonderful stay!

We stayed 2 nights. 1st night we had a 2 bed room for @ $100 and 2nd night we stayed in the 1 king bed room for @$95. Both rooms were wonderful! We stay in hotels a lot because we travel for work and the rooms we get are always between $80-100 and these rooms were by far the best rooms we have ever had in this price range. Both rooms were clean, had comfortable beds with plenty of pillows and nice bedding, they both had nice work space area in them with desk and chair. Each room has a nice large TV and the channel selection was great with many movie channels. The king room had a couch with a chaise lounge and a laptop table which was great! The 2 bed room had a chaise lounge chair with laptop table as well. Both rooms had a fridge and microwave. They had side tables on each side of bed a long with built in USB ports, c ports, and electrical plug ins which was great because most hotels only have a table on one side of bed and I always end up on side with no table or plug ins. There was a lot of lighting from overhead to various lamps all over the room. The bathroom was large with large, nice walk in showers with glass doors, and good lighting and ample counter space. They also had Dove shampoo, condition , soap, and lotion which I love! The breakfast was really good. They had coffee and various creamers, waffles,etc. they had nice dining and sitting areas at the front of hotel w/ large TV and couches as well as a business area .Staff was very helpful & nice! Thanks!

Refurbished & under new managem 2024, comfortable beds, new showers & xlnt breakfast

I had to change rooms due to first room sheet on bed being dirty